Lenovo ideapad U450p BSOD


  1. Posts : 1
    Windows 7
       #1

    Lenovo ideapad U450p BSOD


    Hi,
    Need help, new laptop has BSOD on various occasions mostly when waking from sleep or hibernation or startup. I have included the requested info and zip.
    Windows 7 . . .
    - x86 32-bit
    - the original installed OS is win 7
    - OEM
    - system is 1 month old
    - no reinstalations

    Problem details:

    Source
    Windows
    Summary
    Shut down unexpectedly
    Date
    7/17/2010 11:47 PM
    Status
    Solution available
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Extra information about the problem
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 8313D87B
    BCP3: 8D523B00
    BCP4: 8D5236E0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Bucket ID: 0x7E_nt!ExDeferredFreePool+21b
    Server information: a1e75095-fd4c-47f0-b15a-24868586a099


    Thanks in advance for your help.

      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi and welcome to SF
    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
    Are you using Mcafee antivirus software? If so, please remove it completely, then install MIcrosoft Security Essential Instead to protect your computer. The reason is simple, third party AV is known for causing BSOD in some system and the symptom you describe is possible that Mcafee cause it, as the system run it when you activate the computer from sleeping
    http://service.mcafee.com/FAQDocument.aspx?id=TS100507 <--Uninstall Instruction
    http://www.microsoft.com/security_essentials <---MSE

    Update these drivers:
    Code:
    WDMirror WDMirror.sys Fri Feb 02 13:14:14 2007 (45C2D6B6) Lenovo Display drivers?????
    sncduvc  sncduvc.SYS  Mon Dec 29 16:13:29 2008 (495894B9) HP/Suyin Webcam driver
    Let us know if you need help

    Tuan
      My Computer


 

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