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Windows 7: Frequent system crashes (BSOD)


19 Jul 2010   #1
Lefterisd

Windows 7 64bit
 
 
Frequent system crashes (BSOD)

Hello,

I have been experiencing frequent system crashes on my system (Windows 7 64bit). This is a rather new system so my initial thought was corrupted memory modules. I did run three different checks with Memtest86+ that showed that all was ok.

I have included my latest minidump files + a driver list in the attachment. Any further assistance is more than welcome to locate this problem.

Thank you.


My System SpecsSystem Spec
19 Jul 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by Lefterisd View Post
Hello,

I have been experiencing frequent system crashes on my system (Windows 7 64bit). This is a rather new system so my initial thought was corrupted memory modules. I did run three different checks with Memtest86+ that showed that all was ok.

I have included my latest minidump files + a driver list in the attachment. Any further assistance is more than welcome to locate this problem.

Thank you.
Hi Lefterisd and welcome

The first parameter (c0000005) is a memory exception. The DMP files are fairly vague but I suspect it is still memory. I would run memtest for at least 5-6 passes.

If you still experience no errors in memtest, and have BSOD's I would also run a system file check. To do so you need to type cmd in search. Then right click and run as an administrator. Finally type SFC /SCANNOW.

Let us know if you need further assistance.

Jan

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\071810-15054-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*Symbol information
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a05000 PsLoadedModuleList = 0xfffff800`02c42e50
Debug session time: Sun Jul 18 00:49:45.634 2010 (GMT-4)
System Uptime: 0 days 0:45:24.945
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002a42068, fffff880027aac20, 0}

Probably caused by : ntkrnlmp.exe ( nt!RtlpAllocateHeap+1dc )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 Frequent system crashes (BSOD)




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