Intermittent BSOD

Face2457 · 20 Jul 2010

Hello, I've had intermittent BSOD over the last few weeks or so.

Here is my info:

Win 7x64
Original OS installed on this drive.
Full Retail Version
System hardware is all less than 2 years old
OS install is approx. 9 months old IIRC.

Thanks in advance,
Mike

usasma · 20 Jul 2010

Your ATK0110 ACPI Utility Driver has an error message in the perfmon report.
Please visit the Asus support website and download the appropriate driver for your system/motherboard and OS.
It'll either be listed under the ATK section or the Utilities section. In the event that your motherboard does not support Win7, please post back for further advice.

You also have issues with cmhdav.sys - see this link for advice on that: Vista Media Center HDMI problem and BSODs - Tech Support Forum

There are also issues with your ThreatFire component of PCTools - please uninstall that also.

If all that doesn't fix your issues, then we'll have to start looking at hardware causes for this problem.

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 20 01:28:16.490 2010 (UTC - 4:00)
System Uptime: 0 days 0:28:50.520
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck A, {10, 2, 0, fffff80002c94a11}
Probably caused by : NETIO.SYS ( NETIO!FindEntryFromFilterHashtable+40 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 20 00:57:40.667 2010 (UTC - 4:00)
System Uptime: 0 days 0:59:10.698
BugCheck A, {10, 2, 0, fffff80002c57a11}
Probably caused by : NETIO.SYS ( NETIO!KfdClassify+54c )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 19 23:56:45.359 2010 (UTC - 4:00)
System Uptime: 0 days 11:41:38.389
BugCheck A, {ffffffffffffff8c, 2, 0, fffff80002c729d9}
Probably caused by : ntkrnlmp.exe ( nt!KeQueryRuntimeProcess+49 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  plugin-contain
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jul 16 00:38:16.570 2010 (UTC - 4:00)
System Uptime: 0 days 2:27:59.600
BugCheck A, {ffffffffffffffd8, 2, 0, fffff80002c6d8eb}
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 15 19:02:48.649 2010 (UTC - 4:00)
System Uptime: 0 days 8:21:58.679
BugCheck 3B, {c0000005, fffff880010cd0ce, fffff88005d020b0, 0}
*** WARNING: Unable to verify timestamp for TfSysMon.sys
*** ERROR: Module load completed but symbols could not be loaded for TfSysMon.sys
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : TfSysMon.sys ( TfSysMon+40ce )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  services.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul 15 02:41:49.813 2010 (UTC - 4:00)
System Uptime: 0 days 4:13:05.843
BugCheck 1000007E, {ffffffffc0000005, fffff80002cae371, fffff880033770e8, fffff88003376950}
Probably caused by : memory_corruption ( nt!MiGetNextNode+15 )
PROCESS_NAME:  SearchIndexer.
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 13 16:43:24.062 2010 (UTC - 4:00)
System Uptime: 0 days 4:05:47.092
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
BugCheck 1000007E, {ffffffffc0000005, fffff880101b4db9, fffff88003be0918, fffff88003be0180}
Probably caused by : nvlddmkm.sys ( nvlddmkm+34bdb9 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jul 12 17:28:06.421 2010 (UTC - 4:00)
System Uptime: 0 days 8:31:31.452
BugCheck C2, {7, 1097, 0, fffffa8007a87cb0}
Probably caused by : NETIO.SYS ( NETIO!KfdFilterFreeNotify+11 )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 22:30:07.721 2010 (UTC - 4:00)
System Uptime: 0 days 0:19:51.752
BugCheck D1, {50, 2, 0, fffff88004402070}
*** WARNING: Unable to verify timestamp for cmhdav.sys
*** ERROR: Module load completed but symbols could not be loaded for cmhdav.sys
Probably caused by : cmhdav.sys ( cmhdav+2070 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 11:56:29.289 2010 (UTC - 4:00)
System Uptime: 0 days 1:37:20.320
BugCheck D1, {6d8, 2, 0, fffff88010325c71}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+499c71 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jul  4 01:21:24.820 2010 (UTC - 4:00)
System Uptime: 0 days 4:09:00.740
BugCheck C5, {8, 2, 1, fffff80002da790d}
*** WARNING: Unable to verify timestamp for pctgntdi64.sys
*** ERROR: Module load completed but symbols could not be loaded for pctgntdi64.sys
Probably caused by : tdx.sys ( tdx!TdxCreateTransportAddress+1f2 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  firefox.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jul  3 17:24:05.533 2010 (UTC - 4:00)
System Uptime: 0 days 8:19:44.564
BugCheck 3B, {c0000005, fffff880011960ce, fffff88007b5a0b0, 0}
*** WARNING: Unable to verify timestamp for TfSysMon.sys
*** ERROR: Module load completed but symbols could not be loaded for TfSysMon.sys
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : TfSysMon.sys ( TfSysMon+40ce )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 30 01:46:01.425 2010 (UTC - 4:00)
System Uptime: 0 days 5:41:20.455
BugCheck A, {48, 2, 1, fffff80002d3ba5f}
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+26f )
BUGCHECK_STR:  0xA
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 12:22:06.570 2010 (UTC - 4:00)
System Uptime: 0 days 1:48:05.600
BugCheck A, {ffffffffffffffd8, 2, 0, fffff80002c6b8eb}
Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun 25 16:10:36.165 2010 (UTC - 4:00)
System Uptime: 0 days 4:47:59.196
BugCheck C2, {7, 1097, 0, fffffa8007c4ac00}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+b20c )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  taskhost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Face2457 · 20 Jul 2010

ATK0110 ACPI updated, PC Tools uninstalled, but cmhdav.sys is already up to date. I also updated my BIOS for safe measure. If I continue to experience BSOD, I'll try an older version of cmhdav.sys. If they still persist, I will report back.

Just curious, I noticed in the BSOD BUGCHECK SUMMARY posted above "Built by: 7600.16539.amd64fre.win7_gdr.100226-1909"
I'm using an Intel processor, is there a reason why it would say AMD?

Thank again!!!
Mike

Jonathan_King · 21 Jul 2010

AMD64 is the name of the 64-bit architecture. It is the same on both Intel and AMD 64-bit CPUs.

See this article: x86-64 - Wikipedia, the free encyclopedia