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Windows 7: Blue Screen Crash (Event ID 41)- HP G60

21 Jul 2010   #1

Windows 7
 
 
Blue Screen Crash (Event ID 41)- HP G60

Attachment 86635

Hi,

I have been having random blue screen crashes whenever I run videos for over about two minutes. I tried to update my video driver, but it still crashes. My laptop originally had Vista but I decided to install Windows 7 a couple of months ago. It only started crashing once I got 7.

Here are the details:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-07-21T02:33:30.681200000Z" />
<EventRecordID>186680</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Timothy-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x30</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x915068a5</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.

21 Jul 2010   #2

Windows 7 Professional x64
 
 

Try testing your temperatures with Speedfan. Is it possible it is overheating?

SpeedFan - Access temperature sensor in your computer
My System SpecsSystem Spec
21 Jul 2010   #3

Windows 7
 
 

Thanks for the reply. Yes, it usually gets really hot when it BSODs. After installing speedfan, the GPU temperature is about 75C when its idle and the core is 68-70C. What do you suggest to reduce the temperature and avoid overheating?
My System SpecsSystem Spec
.


21 Jul 2010   #4

Windows 7 Professional x64
 
 

Short-term solution: open the side of the case, and aim a fan inside at the motherboard and video card.

Longer term: clean out the dust, rearrange the cables to let the air flow better.

If you simply cannot improve air flow, it is time to invest in a fan for the case, or even a new case itself.
My System SpecsSystem Spec
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 Blue Screen Crash (Event ID 41)- HP G60




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