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Windows 7: This kills me

21 Jul 2010   #1

windows 7 32
 
 
This kills me

Hello im bad on english but i realy need help

Al starting when the lightning crash my computer. my motherbord broken and i buy a new one and replace it (ASrock n61p-s) i play entropia and never have problems, now it starts

I got the blue screen at random time sometims 3 times in one houer and some times i take sevral houers. and what i feel it much worst if i have sype one and are in a talk or i start look movie on cpu when im playing. i think is the same thing when i just surf and play

the message i got

stop 0x00000124 (0x00000000, 0x859f3024, 0xb6000000, 0x00000181)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1053
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85A8E024
BCP3: B6000000
BCP4: 00000181
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\071010-17062-01.dmp
C:\Users\mike\AppData\Local\Temp\WER-29218-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


i have uppdate all the drivers and the bois to the last one. i have try my old grapic card and my old memmorey and its same problem. all temp programs i have try says the temp is ok nofthing over 62c and its the grafic card.

please help me


Is Windows 7 . . .
-(32-bit)
i have try xp 32bit and win 7 64bit


- What is the age of system (hardware)? from 5 years to 6 moths
- What is the age of OS installation its new


i hope i have done right

My System SpecsSystem Spec
21 Jul 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Trullza View Post
Hello im bad on english but i realy need help

Al starting when the lightning crash my computer. my motherbord broken and i buy a new one and replace it (ASrock n61p-s) i play entropia and never have problems, now it starts

I got the blue screen at random time sometims 3 times in one houer and some times i take sevral houers. and what i feel it much worst if i have sype one and are in a talk or i start look movie on cpu when im playing. i think is the same thing when i just surf and play

the message i got

stop 0x00000124 (0x00000000, 0x859f3024, 0xb6000000, 0x00000181)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1053
Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 85A8E024
BCP3: B6000000
BCP4: 00000181
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\071010-17062-01.dmp
C:\Users\mike\AppData\Local\Temp\WER-29218-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


i have uppdate all the drivers and the bois to the last one. i have try my old grapic card and my old memmorey and its same problem. all temp programs i have try says the temp is ok nofthing over 62c and its the grafic card.

please help me


Is Windows 7 . . .
-(32-bit)
i have try xp 32bit and win 7 64bit


- What is the age of system (hardware)? from 5 years to 6 moths
- What is the age of OS installation its new


i hope i have done right

This one is hardware. Stop 124. use these to find out what it means and what to try
These crashes were caused by several things but they all point to hardware. Please use these instructions to find out what that means and to figure out what to try.

http://www.sevenforums.com/crash-loc...-what-try.html

Thanks


Ken
My System SpecsSystem Spec
21 Jul 2010   #3
whs

Microsoft Community Contributor Award Recipient

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
.


21 Jul 2010   #4

Windows 7 Professional x64
 
 

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Check your hard drive: HD Diagnostic

Try this free stress test: Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec
22 Jul 2010   #5

windows 7 32
 
 

I have run the memmory test now fpr little more then 3 houers pass 3 and no errors. i have run the seatools program and test the maxtor system HD and it dont find any errors. and i have try other grafic cards agein. please what to try now?
My System SpecsSystem Spec
22 Jul 2010   #6

64-bit Windows 8.1 Pro
 
 

continue to run memtest for the minimum recommended number of passes ... are you still getting BSOD's??
My System SpecsSystem Spec
22 Jul 2010   #7

windows 7 32
 
 

Quote   Quote: Originally Posted by Tews View Post
continue to run memtest for the minimum recommended number of passes ... are you still getting BSOD's??

ah okey im going to start it agein. yes i try to play on high quality and get a bsod almost directly. and lower the grapic to safe mode. and play for 2 houers. it feel lite its more stabel whit minimum grafic and sound. but im going to try the memmory ones more for minimum passes
My System SpecsSystem Spec
22 Jul 2010   #8

Windows Server 2008 R2
 
 

There's actually some info here about what's happening - it is a hardware error, but here's a bit more insight:

Code:
1: kd> !errrec ffffffff859e0024
===============================================================================
Common Platform Error Record @ 859e0024
-------------------------------------------------------------------------------
Record Id     : 01cb206d55fdb7eb
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/10/2010 20:56:03 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 859e00a4
Section       @ 859e017c
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000040f33
Processor ID  : 0x0000000000000001
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 859e00ec
Section       @ 859e023c
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000001
CPU Id        : 33 0f 04 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ 859e027c
Check Info Id : Cache Check
  Transaction : Instruction (0)
  Operation   : Snoop (8)
  Level       : 1
  Flags       : PCC UC eipv ripv over
Target Address  : 0x3a37ea00
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 859e0134
Section       @ 859e02bc
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : ICACHEL1_SNOOP_ERR (Proc 1 Bank 1)
  Status      : 0xb600000000000181
  Address     : 0x000000003a37ea00
  Misc.       : 0x0000000000000000
 
1: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 3013
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ x86 Family 15 Model 67 Stepping 3
ProcessorNameString = REG_SZ AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
VendorIdentifier = REG_SZ AuthenticAMD
It looks like your system is complaining about a cache hit error with the L1 cache on the first core of the CPU, but that could mean that either the L1 cache was corrupted, or the memory (RAM pages) that were cached in the L1 cache were also corrupt, causing the snoop hit failure and bugcheck.

I'd contact AMD to have further testing done on the CPUs, but continuing to make sure your RAM is OK is the first thing you should be doing (and it appears you were). However, given that reducing the load on your system seems to "fix" it, this might actually be a CPU issue (physically bad, heat, etc).
My System SpecsSystem Spec
22 Jul 2010   #9

windows 7 32
 
 

Thank you for check. im not so good on englis. dose it mean the cpu is broken? The cpu is one amd athlon x2 64 6000+ its only one cpu.

i dont know what the L1 is, is ther any drivers for the cpu. i have check on amd.com but i dont know its look just utilitys, no drivers if ther is any

i dont know the word "warranty"





Quote   Quote: Originally Posted by cluberti View Post
There's actually some info here about what's happening - it is a hardware error, but here's a bit more insight:

Code:
1: kd> !errrec ffffffff859e0024
===============================================================================
Common Platform Error Record @ 859e0024
-------------------------------------------------------------------------------
Record Id     : 01cb206d55fdb7eb
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/10/2010 20:56:03 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ 859e00a4
Section       @ 859e017c
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x86
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000040f33
Processor ID  : 0x0000000000000001
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ 859e00ec
Section       @ 859e023c
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000001
CPU Id        : 33 0f 04 00 00 08 02 01 - 01 20 00 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ 859e027c
Check Info Id : Cache Check
  Transaction : Instruction (0)
  Operation   : Snoop (8)
  Level       : 1
  Flags       : PCC UC eipv ripv over
Target Address  : 0x3a37ea00
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ 859e0134
Section       @ 859e02bc
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : ICACHEL1_SNOOP_ERR (Proc 1 Bank 1)
  Status      : 0xb600000000000181
  Address     : 0x000000003a37ea00
  Misc.       : 0x0000000000000000
 
1: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 3013
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ x86 Family 15 Model 67 Stepping 3
ProcessorNameString = REG_SZ AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
VendorIdentifier = REG_SZ AuthenticAMD
It looks like your system is complaining about a cache hit error with the L1 cache on the CPU, and given it's a dual-core CPU (and not 2 physical CPU sockets) you probably want to look at doing a replacement if it's under warranty.
My System SpecsSystem Spec
22 Jul 2010   #10

Win7/XP
 
 

If lightning started this..I'd start with the power supply (I've experienced this myself)

The PS could be damaged.
You say you BSOD when on 'high settings' on your video game...perhaps the video card is drawing more power and the PS is failing.
Check your voltages.
Run a benchmark program or something to stress the box..monitor your 12V,3.3V, and 5V voltages.
If any of them drop more than .3 volts you'll have a problem. At .4 below the 12V, consider the PS dead.

As stated...been thru this alot.
Random goofiness tends to point me to monitoring the PS. 95% of the time, a PS replacement does the trick.

Heck..only last week I replaced a 1 year old PS that died due to a power surge(the only box of 7 total that wasnt on some kind of surge protector).

Good luck!
My System SpecsSystem Spec
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