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#1
Cannot Shutdown without BSOD
I cannot Shutdown without the Shutdown Screen stalling for 10 minutes and then getting a BSOD. Also, when I close the lid, the screen goes black, but it does not go to sleep. (Fan continues to run, Quickplay buttons are still lit up, and the computer gets hot) When I reopen the lid, the computer will not wake up and the screen remains black. I have to physically power down and restart with the power button.
I have downloaded the Debugging Tools to read the dump files, but cannot figure out what needs to be fixed. The Dump Files show umbus.sys and ntkrnlmp.exe
I Reintalled Windows 7 and updated the drivers one at a time to diagnose, but it did not happen again until after I had completed this. I also tried flashing the BIOS to earlier versions, but this does not help either.
Any help would be apreciated.
-Windows 7 x64
-Full retail version
-Originally Vista x64
-System is 1.5 years old
-OS was re-installed last week
System Info:
HP Pavilion dv5-1125nr
CPU:AMD Turion X2 Dual-Core Mobile RM-72 2.10 GHz
Memory: 4.00 GB (3.75 GB Usable)
Graphics Card: ATI Radeon HD 3200
Hard Drives: WDC WD2500BEVS-60UST0 ATA Device