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#1
BSOD problem
please tell me how to fix
Attachment 85983
please tell me how to fix
Attachment 85983
What third party antivirus are you using?STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory
Please download third party called memtestx86, burn it to CD and let it run for at least 6,7 passes
BUGCHECK SUMMARY:
Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.530\071810-16692-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`03e15000 PsLoadedModuleList = 0xfffff800`04052e50 Debug session time: Sun Jul 18 17:18:22.430 2010 (UTC + 7:00) System Uptime: 0 days 1:11:14.569 Loading Kernel Symbols ............................................................... ................................................................ ................ Loading User Symbols Loading unloaded module list ...... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff80003f15095, fffff88005d4cc60, 0} Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 ) Followup: MachineOwner --------- 1: kd> lmtsmn start end module name fffff880`05574000 fffff880`055b2000 1394ohci 1394ohci.sys Tue Jul 14 07:07:12 2009 (4A5BCC30) fffff880`00f45000 fffff880`00f9c000 ACPI ACPI.sys Tue Jul 14 06:19:34 2009 (4A5BC106) fffff880`04272000 fffff880`042fc000 afd afd.sys Tue Jul 14 06:21:40 2009 (4A5BC184) fffff880`05410000 fffff880`05426000 AgileVpn AgileVpn.sys Tue Jul 14 07:10:24 2009 (4A5BCCF0) fffff880`00de4000 fffff880`00def000 amdxata amdxata.sys Wed May 20 00:56:59 2009 (4A12F2EB) fffff880`11424000 fffff880`1142c000 ASACPI ASACPI.sys Thu May 14 08:25:17 2009 (4A0B72FD) fffff880`00db1000 fffff880`00dba000 atapi atapi.sys Tue Jul 14 06:19:47 2009 (4A5BC113) fffff880`00dba000 fffff880`00de4000 ataport ataport.SYS Tue Jul 14 06:19:52 2009 (4A5BC118) fffff960`00830000 fffff960`00891000 ATMFD ATMFD.DLL Thu May 27 11:11:31 2010 (4BFDF0F3) fffff880`01948000 fffff880`0194f000 Beep Beep.SYS Tue Jul 14 07:00:13 2009 (4A5BCA8D) fffff880`054d1000 fffff880`054e2000 blbdrive blbdrive.sys Tue Jul 14 06:35:59 2009 (4A5BC4DF) fffff880`051c1000 fffff880`051df000 bowser bowser.sys Tue Jul 14 06:23:50 2009 (4A5BC206) fffff960`007c0000 fffff960`007e7000 cdd cdd.dll unavailable (00000000) fffff880`06d55000 fffff880`06d72000 cdfs cdfs.sys Tue Jul 14 06:19:46 2009 (4A5BC112) fffff880`018e8000 fffff880`01912000 cdrom cdrom.sys Tue Jul 14 06:19:54 2009 (4A5BC11A) fffff880`00cd7000 fffff880`00d97000 CI CI.dll Tue Jul 14 08:32:13 2009 (4A5BE01D) fffff880`01882000 fffff880`018b2000 CLASSPNP CLASSPNP.SYS Tue Jul 14 06:19:58 2009 (4A5BC11E) fffff880`00c79000 fffff880`00cd7000 CLFS CLFS.SYS Tue Jul 14 06:19:57 2009 (4A5BC11D) fffff880`010da000 fffff880`0114d000 cng cng.sys Tue Jul 14 06:49:40 2009 (4A5BC814) fffff880`05400000 fffff880`05410000 CompositeBus CompositeBus.sys Tue Jul 14 07:00:33 2009 (4A5BCAA1) fffff880`0598b000 fffff880`05999000 crashdmp crashdmp.sys Tue Jul 14 07:01:01 2009 (4A5BCABD) fffff880`05430000 fffff880`054b3000 csc csc.sys Tue Jul 14 06:24:26 2009 (4A5BC22A) fffff880`054b3000 fffff880`054d1000 dfsc dfsc.sys Tue Jul 14 06:23:44 2009 (4A5BC200) fffff880`043e9000 fffff880`043f8000 discache discache.sys Tue Jul 14 06:37:18 2009 (4A5BC52E) fffff880`0186c000 fffff880`01882000 disk disk.sys Tue Jul 14 06:19:57 2009 (4A5BC11D) fffff880`06800000 fffff880`06822000 drmk drmk.sys Tue Jul 14 08:01:25 2009 (4A5BD8E5) fffff880`069f6000 fffff880`069ff000 dump_atapi dump_atapi.sys Tue Jul 14 06:19:47 2009 (4A5BC113) fffff880`05999000 fffff880`059a5000 dump_dumpata dump_dumpata.sys Tue Jul 14 06:19:47 2009 (4A5BC113) fffff880`059a5000 fffff880`059b8000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 06:21:51 2009 (4A5BC18F) fffff880`0597f000 fffff880`0598b000 Dxapi Dxapi.sys Tue Jul 14 06:38:28 2009 (4A5BC574) fffff880`1209d000 fffff880`12191000 dxgkrnl dxgkrnl.sys Fri Oct 02 08:00:14 2009 (4AC5509E) fffff880`12191000 fffff880`121d7000 dxgmms1 dxgmms1.sys Tue Jul 14 06:38:32 2009 (4A5BC578) fffff880`06c00000 fffff880`06c36000 fastfat fastfat.SYS Tue Jul 14 06:23:28 2009 (4A5BC1F0) fffff880`01068000 fffff880`0107c000 fileinfo fileinfo.sys Tue Jul 14 06:34:25 2009 (4A5BC481) fffff880`0101c000 fffff880`01068000 fltmgr fltmgr.sys Tue Jul 14 06:19:59 2009 (4A5BC11F) fffff880`0122b000 fffff880`01235000 Fs_Rec Fs_Rec.sys Tue Jul 14 06:19:45 2009 (4A5BC111) fffff880`01832000 fffff880`0186c000 fvevol fvevol.sys Sat Sep 26 09:34:26 2009 (4ABD7DB2) fffff880`01594000 fffff880`015de000 fwpkclnt fwpkclnt.sys Tue Jul 14 06:21:08 2009 (4A5BC164) fffff800`043f1000 fffff800`0443a000 hal hal.dll Tue Jul 14 08:27:36 2009 (4A5BDF08) fffff880`11400000 fffff880`11424000 HDAudBus HDAudBus.sys Tue Jul 14 07:06:13 2009 (4A5BCBF5) fffff880`059c6000 fffff880`059df000 HIDCLASS HIDCLASS.SYS Tue Jul 14 07:06:21 2009 (4A5BCBFD) fffff880`059df000 fffff880`059e7080 HIDPARSE HIDPARSE.SYS Tue Jul 14 07:06:17 2009 (4A5BCBF9) fffff880`059b8000 fffff880`059c6000 hidusb hidusb.sys Tue Jul 14 07:06:22 2009 (4A5BCBFE) fffff880`050f9000 fffff880`051c1000 HTTP HTTP.sys Tue Jul 14 06:22:16 2009 (4A5BC1A8) fffff880`015f6000 fffff880`015ff000 hwpolicy hwpolicy.sys Tue Jul 14 06:19:22 2009 (4A5BC0FA) fffff880`055d0000 fffff880`055ee000 i8042prt i8042prt.sys Tue Jul 14 06:19:57 2009 (4A5BC11D) fffff880`05508000 fffff880`0551e000 intelppm intelppm.sys Tue Jul 14 06:19:25 2009 (4A5BC0FD) fffff880`043cb000 fffff880`043e9000 ISODrv64 ISODrv64.sys Fri Jan 29 10:39:02 2010 (4B625856) fffff880`055ee000 fffff880`055fd000 kbdclass kbdclass.sys Tue Jul 14 06:19:50 2009 (4A5BC116) fffff800`00ba2000 fffff800`00bac000 kdcom kdcom.dll Tue Jul 14 08:31:07 2009 (4A5BDFDB) fffff880`058bb000 fffff880`058fe000 ks ks.sys Tue Jul 14 07:00:31 2009 (4A5BCA9F) fffff880`01200000 fffff880`0121a000 ksecdd ksecdd.sys Tue Jul 14 06:20:54 2009 (4A5BC156) fffff880`01569000 fffff880`01594000 ksecpkg ksecpkg.sys Fri Dec 11 13:03:32 2009 (4B21E0B4) fffff880`06822000 fffff880`06827200 ksthunk ksthunk.sys Tue Jul 14 07:00:19 2009 (4A5BCA93) fffff880`055b2000 fffff880`055c4000 L1E62x64 L1E62x64.sys Sun Aug 23 12:08:09 2009 (4A90CEB9) fffff880`01235000 fffff880`0124a000 lltdio lltdio.sys Tue Jul 14 07:08:50 2009 (4A5BCC92) fffff880`018b2000 fffff880`018d5000 luafv luafv.sys Tue Jul 14 06:26:13 2009 (4A5BC295) fffff880`00c21000 fffff880`00c65000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 08:29:10 2009 (4A5BDF66) fffff880`05800000 fffff880`0580e000 monitor monitor.sys Tue Jul 14 06:38:52 2009 (4A5BC58C) fffff880`058aa000 fffff880`058b9000 mouclass mouclass.sys Tue Jul 14 06:19:50 2009 (4A5BC116) fffff880`059e8000 fffff880`059f5000 mouhid mouhid.sys Tue Jul 14 07:00:20 2009 (4A5BCA94) fffff880`00d97000 fffff880`00db1000 mountmgr mountmgr.sys Tue Jul 14 06:19:54 2009 (4A5BC11A) fffff880`01912000 fffff880`0193f000 MpFilter MpFilter.sys Sat Mar 20 12:58:08 2010 (4BA463F0) fffff880`06d45000 fffff880`06d55000 MpNWMon MpNWMon.sys Sat Mar 20 12:58:00 2010 (4BA463E8) fffff880`051df000 fffff880`051f7000 mpsdrv mpsdrv.sys Tue Jul 14 07:08:25 2009 (4A5BCC79) fffff880`05000000 fffff880`0502d000 mrxsmb mrxsmb.sys Sat Feb 27 14:52:19 2010 (4B88CF33) fffff880`0502d000 fffff880`0507b000 mrxsmb10 mrxsmb10.sys Sat Feb 27 14:52:28 2010 (4B88CF3C) fffff880`0507b000 fffff880`0509e000 mrxsmb20 mrxsmb20.sys Sat Feb 27 14:52:26 2010 (4B88CF3A) fffff880`019ad000 fffff880`019b8000 Msfs Msfs.SYS Tue Jul 14 06:19:47 2009 (4A5BC113) fffff880`00fa5000 fffff880`00faf000 msisadrv msisadrv.sys Tue Jul 14 06:19:26 2009 (4A5BC0FE) fffff880`0107c000 fffff880`010da000 msrpc msrpc.sys Tue Jul 14 06:21:32 2009 (4A5BC17C) fffff880`0425d000 fffff880`04268000 mssmbios mssmbios.sys Tue Jul 14 06:31:10 2009 (4A5BC3BE) fffff880`01400000 fffff880`01412000 mup mup.sys Tue Jul 14 06:23:45 2009 (4A5BC201) fffff880`01417000 fffff880`01509000 ndis ndis.sys Tue Jul 14 06:21:40 2009 (4A5BC184) fffff880`01824000 fffff880`01830000 ndistapi ndistapi.sys Tue Jul 14 07:10:00 2009 (4A5BCCD8) fffff880`0581a000 fffff880`05849000 ndiswan ndiswan.sys Tue Jul 14 07:10:11 2009 (4A5BCCE3) fffff880`0596a000 fffff880`0597f000 NDProxy NDProxy.SYS Tue Jul 14 07:10:05 2009 (4A5BCCDD) fffff880`04370000 fffff880`0437f000 netbios netbios.sys Tue Jul 14 07:09:26 2009 (4A5BCCB6) fffff880`042fc000 fffff880`04341000 netbt netbt.sys Tue Jul 14 06:21:28 2009 (4A5BC178) fffff880`01509000 fffff880`01569000 NETIO NETIO.SYS Tue Jul 14 06:21:46 2009 (4A5BC18A) fffff880`019b8000 fffff880`019c9000 Npfs Npfs.SYS Tue Jul 14 06:19:48 2009 (4A5BC114) fffff880`04251000 fffff880`0425d000 nsiproxy nsiproxy.sys Tue Jul 14 06:21:02 2009 (4A5BC15E) fffff800`03e15000 fffff800`043f1000 nt ntkrnlmp.exe Sat Feb 27 14:55:23 2010 (4B88CFEB) fffff880`0124d000 fffff880`013f0000 Ntfs Ntfs.sys Tue Jul 14 06:20:47 2009 (4A5BC14F) fffff880`0193f000 fffff880`01948000 Null Null.SYS Tue Jul 14 06:19:37 2009 (4A5BC109) fffff880`1209b000 fffff880`1209c180 nvBridge nvBridge.kmd Tue Jun 08 05:07:11 2010 (4C0D6D8F) fffff880`1142d000 fffff880`1209ac80 nvlddmkm nvlddmkm.sys Tue Jun 08 05:16:55 2010 (4C0D6FD7) fffff880`0434a000 fffff880`04370000 pacer pacer.sys Tue Jul 14 07:09:41 2009 (4A5BCCC5) fffff880`00e00000 fffff880`00e15000 partmgr partmgr.sys Tue Jul 14 06:19:58 2009 (4A5BC11E) fffff880`00faf000 fffff880`00fe2000 pci pci.sys Tue Jul 14 06:19:51 2009 (4A5BC117) fffff880`00e86000 fffff880`00e8d000 pciide pciide.sys Tue Jul 14 06:19:49 2009 (4A5BC115) fffff880`00fef000 fffff880`00fff000 PCIIDEX PCIIDEX.SYS Tue Jul 14 06:19:48 2009 (4A5BC114) fffff880`0121a000 fffff880`0122b000 pcw pcw.sys Tue Jul 14 06:19:27 2009 (4A5BC0FF) fffff880`06a66000 fffff880`06b0c000 peauth peauth.sys Tue Jul 14 08:01:19 2009 (4A5BD8DF) fffff880`069b9000 fffff880`069f6000 portcls portcls.sys Tue Jul 14 07:06:27 2009 (4A5BCC03) fffff880`00c65000 fffff880`00c79000 PSHED PSHED.dll Tue Jul 14 08:32:23 2009 (4A5BE027) fffff880`01800000 fffff880`01824000 rasl2tp rasl2tp.sys Tue Jul 14 07:10:11 2009 (4A5BCCE3) fffff880`05849000 fffff880`05864000 raspppoe raspppoe.sys Tue Jul 14 07:10:17 2009 (4A5BCCE9) fffff880`05864000 fffff880`05885000 raspptp raspptp.sys Tue Jul 14 07:10:18 2009 (4A5BCCEA) fffff880`05885000 fffff880`0589f000 rassstp rassstp.sys Tue Jul 14 07:10:25 2009 (4A5BCCF1) fffff880`04200000 fffff880`04251000 rdbss rdbss.sys Tue Jul 14 06:24:09 2009 (4A5BC219) fffff880`0589f000 fffff880`058aa000 rdpbus rdpbus.sys Tue Jul 14 07:17:46 2009 (4A5BCEAA) fffff880`01992000 fffff880`0199b000 RDPCDD RDPCDD.sys Tue Jul 14 07:16:34 2009 (4A5BCE62) fffff880`0199b000 fffff880`019a4000 rdpencdd rdpencdd.sys Tue Jul 14 07:16:34 2009 (4A5BCE62) fffff880`019a4000 fffff880`019ad000 rdprefmp rdprefmp.sys Tue Jul 14 07:16:35 2009 (4A5BCE63) fffff880`01199000 fffff880`011d3000 rdyboost rdyboost.sys Tue Jul 14 06:34:34 2009 (4A5BC48A) fffff880`01000000 fffff880`01018000 rspndr rspndr.sys Tue Jul 14 07:08:50 2009 (4A5BCC92) fffff880`06b0c000 fffff880`06b17000 secdrv secdrv.SYS Wed Sep 13 20:18:38 2006 (4508052E) fffff880`055c4000 fffff880`055d0000 serenum serenum.sys Tue Jul 14 07:00:33 2009 (4A5BCAA1) fffff880`0437f000 fffff880`0439c000 serial serial.sys Tue Jul 14 07:00:40 2009 (4A5BCAA8) fffff880`015ee000 fffff880`015f6000 spldr spldr.sys Mon May 11 23:56:27 2009 (4A0858BB) fffff880`06cad000 fffff880`06d45000 srv srv.sys Tue Dec 08 15:32:55 2009 (4B1E0F37) fffff880`06b56000 fffff880`06bbf000 srv2 srv2.sys Tue Jul 14 06:25:02 2009 (4A5BC24E) fffff880`06b17000 fffff880`06b44000 srvnet srvnet.sys Tue Dec 08 15:32:26 2009 (4B1E0F1A) fffff880`058b9000 fffff880`058ba480 swenum swenum.sys Tue Jul 14 07:00:18 2009 (4A5BCA92) fffff880`01601000 fffff880`017fe000 tcpip tcpip.sys Tue Jul 14 06:25:34 2009 (4A5BC26E) fffff880`06b44000 fffff880`06b56000 tcpipreg tcpipreg.sys Tue Jul 14 07:09:49 2009 (4A5BCCCD) fffff880`019e7000 fffff880`019f4000 TDI TDI.SYS Tue Jul 14 06:21:18 2009 (4A5BC16E) fffff880`019c9000 fffff880`019e7000 tdx tdx.sys Tue Jul 14 06:21:15 2009 (4A5BC16B) fffff880`043b7000 fffff880`043cb000 termdd termdd.sys Tue Jul 14 07:16:36 2009 (4A5BCE64) fffff960`00520000 fffff960`0052a000 TSDDD TSDDD.dll Tue Jul 14 07:16:34 2009 (4A5BCE62) fffff880`054e2000 fffff880`05508000 tunnel tunnel.sys Tue Jul 14 07:09:37 2009 (4A5BCCC1) fffff880`058fe000 fffff880`05910000 umbus umbus.sys Tue Jul 14 07:06:56 2009 (4A5BCC20) fffff880`06828000 fffff880`06829f00 USBD USBD.SYS Tue Jul 14 07:06:23 2009 (4A5BCBFF) fffff880`121e4000 fffff880`121f5000 usbehci usbehci.sys Tue Jul 14 07:06:30 2009 (4A5BCC06) fffff880`05910000 fffff880`0596a000 usbhub usbhub.sys Tue Jul 14 07:07:09 2009 (4A5BCC2D) fffff880`0551e000 fffff880`05574000 USBPORT USBPORT.SYS Tue Jul 14 07:06:31 2009 (4A5BCC07) fffff880`121d7000 fffff880`121e4000 usbuhci usbuhci.sys Tue Jul 14 07:06:27 2009 (4A5BCC03) fffff880`00fe2000 fffff880`00fef000 vdrvroot vdrvroot.sys Tue Jul 14 07:01:31 2009 (4A5BCADB) fffff880`0194f000 fffff880`0195d000 vga vga.sys Tue Jul 14 06:38:47 2009 (4A5BC587) fffff880`0682e000 fffff880`069b9000 viahduaa viahduaa.sys Fri May 08 10:24:59 2009 (4A03A60B) fffff880`0195d000 fffff880`01982000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 06:38:51 2009 (4A5BC58B) fffff880`015de000 fffff880`015ee000 vmstorfl vmstorfl.sys Tue Jul 14 06:42:54 2009 (4A5BC67E) fffff880`00e15000 fffff880`00e2a000 volmgr volmgr.sys Tue Jul 14 06:19:57 2009 (4A5BC11D) fffff880`00e2a000 fffff880`00e86000 volmgrx volmgrx.sys Tue Jul 14 06:20:33 2009 (4A5BC141) fffff880`0114d000 fffff880`01199000 volsnap volsnap.sys Tue Jul 14 06:20:08 2009 (4A5BC128) fffff880`0439c000 fffff880`043b7000 wanarp wanarp.sys Tue Jul 14 07:10:21 2009 (4A5BCCED) fffff880`01982000 fffff880`01992000 watchdog watchdog.sys Tue Jul 14 06:37:35 2009 (4A5BC53F) fffff880`00e92000 fffff880`00f36000 Wdf01000 Wdf01000.sys Tue Jul 14 06:22:07 2009 (4A5BC19F) fffff880`00f36000 fffff880`00f45000 WDFLDR WDFLDR.SYS Tue Jul 14 06:19:54 2009 (4A5BC11A) fffff880`04341000 fffff880`0434a000 wfplwf wfplwf.sys Tue Jul 14 07:09:26 2009 (4A5BCCB6) fffff960`000b0000 fffff960`003bf000 win32k win32k.sys Sat May 01 22:06:30 2010 (4BDC4376) fffff880`00f9c000 fffff880`00fa5000 WMILIB WMILIB.SYS Tue Jul 14 06:19:51 2009 (4A5BC117) fffff880`011d3000 fffff880`011f4000 WudfPf WudfPf.sys Tue Jul 14 07:05:37 2009 (4A5BCBD1) Unloaded modules: fffff880`06de3000 fffff880`06dfe000 USBSTOR.SYS Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0001B000 fffff880`06d72000 fffff880`06de3000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00071000 fffff880`018b2000 fffff880`018c0000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000E000 fffff880`018c0000 fffff880`018cc000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 0000C000 fffff880`018cc000 fffff880`018d5000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00009000 fffff880`018d5000 fffff880`018e8000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 ImageSize: 00013000 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff80003f15095, Address of the instruction which caused the bugcheck Arg3: fffff88005d4cc60, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!MiGetTopLevelPfn+65 fffff800`03f15095 4c8b4928 mov r9,qword ptr [rcx+28h] CONTEXT: fffff88005d4cc60 -- (.cxr 0xfffff88005d4cc60) rax=00004133004712d0 rbx=000fffffffffffff rcx=000c34100d538700 rdx=fffffff555746f23 rsi=fffffa8003902000 rdi=0000058000000000 rip=fffff80003f15095 rsp=fffff88005d4d638 rbp=0000000000000005 r8=fffffe0005d4d670 r9=00004133004712d0 r10=fffff88005d4d6e8 r11=0000000000000001 r12=000000003ffffff8 r13=0000000000000000 r14=fffff6fb40000000 r15=0000000fffffffff iopl=0 nv up ei pl nz na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206 nt!MiGetTopLevelPfn+0x65: fffff800`03f15095 4c8b4928 mov r9,qword ptr [rcx+28h] ds:002b:000c3410`0d538728=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: svchost.exe CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80003f15095 STACK_TEXT: fffff880`05d4d638 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiGetTopLevelPfn+0x65 FOLLOWUP_IP: nt!MiGetTopLevelPfn+65 fffff800`03f15095 4c8b4928 mov r9,qword ptr [rcx+28h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MiGetTopLevelPfn+65 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb STACK_COMMAND: .cxr 0xfffff88005d4cc60 ; kb IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: X64_0x3B_nt!MiGetTopLevelPfn+65 BUCKET_ID: X64_0x3B_nt!MiGetTopLevelPfn+65 Followup: MachineOwner ---------
Tuan- he is using Microsoft Security Essentials.
Terrencejun- please enable driver verifier: Using Driver Verifier to identify issues with Drivers
I ran the memtestx86 for 6 passes, but no error occured...
And I ran CMD typing "verifier.exe /all" and nothing happened...I don't know if I used Verifier correctly...
This is a Bluescreen before I did those.
Attachment 86161
No, Win7 x64
It seems that verifier.exe works, this is the dump of the bluescreen when booting.
Attachment 86229
SFC results saying "Windows Resource Protection did not find any integrity violations"
It appears your graphics card is causing the problem. Your nVidia drivers are up-to-date, but there is always a chance they got corrupted.
I recommend uninstalling your current drivers and installing a fresh copy that you download from the bottom of this post.
The other possibility is a physically failing card. Do you have another one you can test with?[nvidia][/nvidia]Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_071910-61573-01.zip\071910-61573-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`03e4b000 PsLoadedModuleList = 0xfffff800`04088e50 Debug session time: Mon Jul 19 09:05:52.483 2010 (UTC - 4:00) System Uptime: 0 days 0:00:31.668 Loading Kernel Symbols ............................................................... ....................... Loading User Symbols ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {0, 2, 0, fffff80003edb306} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiQueryBusInterface+cc ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80003edb306, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800040f30e0 0000000000000000 CURRENT_IRQL: 2 FAULTING_IP: nt!IopCompleteRequest+c73 fffff800`03edb306 488b09 mov rcx,qword ptr [rcx] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP BUGCHECK_STR: 0xA PROCESS_NAME: System IRP_ADDRESS: ffffffffffffff88 TRAP_FRAME: fffff880047aeee0 -- (.trap 0xfffff880047aeee0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff880047aef40 rbx=0000000000000000 rcx=0000000000000000 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80003edb306 rsp=fffff880047af070 rbp=0000000000000000 r8=fffff880047af178 r9=fffff880047af170 r10=0000000000000002 r11=fffff80003eda6a0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po cy nt!IopCompleteRequest+0xc73: fffff800`03edb306 488b09 mov rcx,qword ptr [rcx] ds:00000000`00000000=???????????????? Resetting default scope LOCK_ADDRESS: fffff800040bf400 -- (!locks fffff800040bf400) Resource @ nt!PiEngineLock (0xfffff800040bf400) Available WARNING: SystemResourcesList->Flink chain invalid. Resource may be corrupted, or already deleted. WARNING: SystemResourcesList->Blink chain invalid. Resource may be corrupted, or already deleted. 1 total locks PNP_TRIAGE: Lock address : 0xfffff800040bf400 Thread Count : 0 Thread address: 0x0000000000000000 Thread wait : 0x0 LAST_CONTROL_TRANSFER: from fffff80003ebab69 to fffff80003ebb600 STACK_TEXT: fffff880`047aed98 fffff800`03ebab69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`047aeda0 fffff800`03eb97e0 : 00000000`00000000 fffff980`0525cee0 00000000`00000000 00000000`00000110 : nt!KiBugCheckDispatch+0x69 fffff880`047aeee0 fffff800`03edb306 : fffffa80`046201a0 fffff800`03ec14da fffffa80`05ae0c90 00000000`00000000 : nt!KiPageFault+0x260 fffff880`047af070 fffff800`03e97fcf : 00000000`00000000 00000000`00000000 fffff980`05468e00 fffff800`00000000 : nt!IopCompleteRequest+0xc73 fffff880`047af140 fffff800`03ec295d : fffffa80`046201a0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7 fffff880`047af1c0 fffff800`03ec48af : fffffa80`05ae0c90 fffff800`0435b7e5 fffffa80`00000000 fffffa80`05afa030 : nt!KiCommitThreadWait+0x3dd fffff880`047af250 fffff800`04358711 : 00000000`00000000 00000000`00000000 fffffa80`05afa000 fffff800`04361c00 : nt!KeWaitForSingleObject+0x19f fffff880`047af2f0 fffff880`1148930c : fffff880`047af3c8 fffff880`00000000 00000000`00000103 fffffa80`05afa030 : nt!VerifierKeWaitForSingleObject+0x151 fffff880`047af370 fffff880`11480c04 : 00000000`000007ec 00000000`00000000 fffffa80`05b875d0 ffffffff`8000014c : dxgkrnl!DpiQueryBusInterface+0xcc fffff880`047af3f0 fffff880`11579b6e : fffffa80`05b93bc0 fffffa80`05bb7330 fffffa80`05bb7330 fffffa80`05bb7330 : dxgkrnl!DpiAddDevice+0x4e4 fffff880`047af650 fffffa80`05b93bc0 : fffffa80`05bb7330 fffffa80`05bb7330 fffffa80`05bb7330 fffff880`047af6b0 : nvlddmkm+0x84b6e fffff880`047af658 fffffa80`05bb7330 : fffffa80`05bb7330 fffffa80`05bb7330 fffff880`047af6b0 fffffa80`05bb7330 : 0xfffffa80`05b93bc0 fffff880`047af660 fffffa80`05bb7330 : fffffa80`05bb7330 fffff880`047af6b0 fffffa80`05bb7330 00000000`00000004 : 0xfffffa80`05bb7330 fffff880`047af668 fffffa80`05bb7330 : fffff880`047af6b0 fffffa80`05bb7330 00000000`00000004 fffff880`11579acc : 0xfffffa80`05bb7330 fffff880`047af670 fffff880`047af6b0 : fffffa80`05bb7330 00000000`00000004 fffff880`11579acc fffffa80`05bb7330 : 0xfffffa80`05bb7330 fffff880`047af678 fffffa80`05bb7330 : 00000000`00000004 fffff880`11579acc fffffa80`05bb7330 fffff800`03fbc825 : 0xfffff880`047af6b0 fffff880`047af680 00000000`00000004 : fffff880`11579acc fffffa80`05bb7330 fffff800`03fbc825 00000000`00000000 : 0xfffffa80`05bb7330 fffff880`047af688 fffff880`11579acc : fffffa80`05bb7330 fffff800`03fbc825 00000000`00000000 fffffa80`055f9060 : 0x4 fffff880`047af690 fffffa80`05bb7330 : fffff800`03fbc825 00000000`00000000 fffffa80`055f9060 00000000`00000000 : nvlddmkm+0x84acc fffff880`047af698 fffff800`03fbc825 : 00000000`00000000 fffffa80`055f9060 00000000`00000000 fffff880`047af6c4 : 0xfffffa80`05bb7330 fffff880`047af6a0 fffff800`0429ffb5 : 00000000`00000000 fffffa80`05bb7330 00000000`00000002 fffffa80`055f6370 : nt!PpvUtilCallAddDevice+0x45 fffff880`047af6e0 fffff800`042a7461 : fffffa80`055f6370 fffffa80`055f6370 00000000`00000000 00000000`00000000 : nt!PnpCallAddDevice+0xd5 fffff880`047af760 fffff800`042a89f2 : fffffa80`04bffb10 fffffa80`055f6370 00000000`00000002 fffffa80`055f9060 : nt!PipCallDriverAddDevice+0x661 fffff880`047af910 fffff800`042a8e8c : fffffa80`05ad4420 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PipProcessDevNodeTree+0x2b2 fffff880`047afb80 fffff800`03fbd2d2 : 00000001`00000003 00000000`00000000 00000000`32706e50 00000000`00000084 : nt!PiProcessStartSystemDevices+0x7c fffff880`047afbd0 fffff800`03ec8861 : fffff800`03fbcfd0 fffff800`041b8801 fffffa80`04620100 c2829253`1456b918 : nt!PnpDeviceActionWorker+0x302 fffff880`047afc70 fffff800`04160a86 : 62703aab`bb6b7b59 fffffa80`046201a0 00000000`00000080 fffffa80`0398fb30 : nt!ExpWorkerThread+0x111 fffff880`047afd00 fffff800`03e99b06 : fffff880`04564180 fffffa80`046201a0 fffff880`0456efc0 67c6139c`debeceec : nt!PspSystemThreadStartup+0x5a fffff880`047afd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: dxgkrnl!DpiQueryBusInterface+cc fffff880`1148930c 4863d8 movsxd rbx,eax SYMBOL_STACK_INDEX: 8 SYMBOL_NAME: dxgkrnl!DpiQueryBusInterface+cc FOLLOWUP_NAME: MachineOwner MODULE_NAME: dxgkrnl IMAGE_NAME: dxgkrnl.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4ac5509e FAILURE_BUCKET_ID: X64_0xA_VRF_dxgkrnl!DpiQueryBusInterface+cc BUCKET_ID: X64_0xA_VRF_dxgkrnl!DpiQueryBusInterface+cc Followup: MachineOwner --------- 0: kd> lmvm nvlddmkm.sys start end module name 0: kd> lmvm nvlddmkm start end module name fffff880`114f5000 fffff880`12162c80 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Mon Jun 07 18:16:55 2010 (4C0D6FD7) CheckSum: 00C7A8E1 ImageSize: 00C6DC80 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I installed the new nVidia drivers but the problem seems not been solved.
Attachment 86349