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Windows 7: Start up problem

22 Jul 2010   #1

Windows 7 Home Pr. 64
 
 
Start up problem

Hi geniuses.

I have a problem during the boot process. When i press my Power button its seems like everything is fine, but then this screen that shows the options to make a recovery disc or see the start up message or go to BIOS setting just freezes(and my hard drive diode doesn't blink) for a 1 minute or 2 and then boot Windows . And when I press ESC button to see the start up message it says many things and 1 of'em something like "No TPM or TPM has problem" and I don't see my DVD rom. I was thinking the problem with BIOS and i went to HP(my lap top) site and downloded the latest BIOS version they have and updated it, but it doesn't help. Any suggestions, should i run any memory test or something?

After few hours i checked my DVD drive on another Laptop and it works fine, but when I plug different DVD Rom I have the same issue: very slow boot and no DVD Drive. So it seems like motherboard AGAIN has a problem or its loop(motherboard - DVD Drive) that soldered to it.

My System SpecsSystem Spec
.

23 Jul 2010   #2
Microsoft MVP

 
 

It depends if the laptop in question has a TPM module - what is the exact make and model of the laptop?
My System SpecsSystem Spec
23 Jul 2010   #3

Windows 7 Home Pr. 64
 
 

Quote   Quote: Originally Posted by usasma View Post
It depends if the laptop in question has a TPM module - what is the exact make and model of the laptop?
HP Pavilion dv6812nr
My System SpecsSystem Spec
.


24 Jul 2010   #4
Microsoft MVP

 
 

As far as I can tell, there's no TPM in your system.
So, I'd suggest going into the BIOS and disabling the ability to check for it.

Beyond that, I'm lost. I'd have to suggest posting over in the General Discussion forums.
General Discussion - Windows 7 Forums
My System SpecsSystem Spec
25 Jul 2010   #5

Windows 7 Home Pr. 64
 
 

Quote   Quote: Originally Posted by usasma View Post
As far as I can tell, there's no TPM in your system.
So, I'd suggest going into the BIOS and disabling the ability to check for it.

Beyond that, I'm lost. I'd have to suggest posting over in the General Discussion forums.
General Discussion - Windows 7 Forums
I posted it in General Discussion. I can't change anything in my BIOS, I can only run memory or HDD test. By the way there is nothing wrong with TPM, it's the motherboard issue
My System SpecsSystem Spec
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