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Windows 7: Crash during Windows Update Install

24 Jul 2010   #1
blue skies

Windows 7 Home Premium 64 bit
Crash during Windows Update Install

I just had a blue screen crash during the latest Windows Update install. It was an update of the Bit Defender definitions. Windows downloaded the update, created a restore point and then crashed during the installation.

I used BlueScreenView and took screen caps of the information pertaining to this particular crash. I was previously plagued with blue screen crashes, but haven't had one in a month after disabling Teredo Tunneling and uninstalling Zone Alarm, using the built-in firewall instead. I can post the mini-dump if my bluescreenview screen caps don't contain enough of the information. (I didn't include them now because most of it is from previous issues that I think were resolved a month ago.)

It may just be an issue with the automatic restart after the Update was installed. I think that may have happened once before.

Should I be concerned about this?

My System SpecsSystem Spec
24 Jul 2010   #2
Microsoft MVP


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My System SpecsSystem Spec

 Crash during Windows Update Install

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