Windows 7: BSOD - Dell XPS M1530

porkshire · 25 Jul 2010

Hi,

I am experiencing random BSOD's on my Dell XPS M1530 (T8300,4GB,8600M GT 256MB DDR3). The freezes happen while gaming or doing normal stuff (surfing the web, listening music etc.) I tried to verify what the problem is but couldn't identify the cause. I'm using Windows 7 x64 Professional which was freshly installed a week ago. I installed all up-to-date drivers that could be found on the net. The freezes occured even earlier, before the fresh install. I attach the dump from the BSOD which occured today. I hope you can help me find what the problem is.

ttran · 25 Jul 2010

Quote: Originally Posted by porkshire

Hi,

I am experiencing random BSOD's on my Dell XPS M1530 (T8300,4GB,8600M GT 256MB DDR3). The freezes happen while gaming or doing normal stuff (surfing the web, listening music etc.) I tried to verify what the problem is but couldn't identify the cause. I'm using Windows 7 x64 Professional which was freshly installed a week ago. I installed all up-to-date drivers that could be found on the net. The freezes occured even earlier, before the fresh install. I attach the dump from the BSOD which occured today. I hope you can help me find what the problem is.

This one is pretty straight foward, it is due to your intel wifi driver. I would download and install fresh copy of it

BUGCHECK SUMMARY:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.995\072510-17643-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1f000 PsLoadedModuleList = 0xfffff800`02c5ce50
Debug session time: Sun Jul 25 19:46:19.155 2010 (UTC + 7:00)
System Uptime: 0 days 22:28:30.462
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000005, fffff88008be4700, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\netw5v64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+a609 )

Followup: MachineOwner
---------

Let us know if you need help

Please remove any virtual CD program such as Deamon tool, they use sptd.sys, which I found in the loaded driver, known for causing BSOD, please use this tool to remove sptd.sys
DuplexSecure - Downloads
Tuan

porkshire · 25 Jul 2010

Hmm, as I wrote, I did a fresh install of the OS a week ago and installed the latest driver from intel website. Would just reinstalling it fix something? Or maybe I should stick to the older driver from the Dell website?

As for the Deamon Tools, is there any other software I can use for virtual drive, that will be more secure to use?

ttran · 25 Jul 2010

Re-installing driver will help. My computer right click-->manager--> GO to device manager and uninstall the wifi driver before installing new one.
You can use Magicdisc for alternative one, it is BSOD free
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Regard,

Tuan

porkshire · 25 Jul 2010

Thanks for the advice. I will post if the BSOD occur again.

porkshire · 26 Aug 2010

Hi.

Unfortunately, I keep getting the BSOD's. I attach minidumps for the last 3 of them. One occured a few minutes ago, while doing normal stuff (opened Opera, some programs running in the background). Another one happened during playing StarCraft 2. I don't remember when the oldest one happend. Please check what causes the problems. Thanks in advance.

Tews · 26 Aug 2010

Having a look now ..

porkshire · 26 Aug 2010

And how's the look going

?

zigzag3143 · 26 Aug 2010

Quote: Originally Posted by porkshire

And how's the look going

?

Morning porkshire and welcome

Your crashes are being caused by a memory exception (C000000x5). In one your video driver was secondary, in another your USBUCHI.

I would do the following

First test your memory

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Second remove your video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

Third run a system file check

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

Finally Also as an aside you should update the old driver listed below

Let us know the results from the report at the end.

Ken

Old drivers needing update

Code:

OEM02Vfx.sys        fffff880`05beb000    fffff880`05bf4000    0x00009000    0x45ebf733    3/5/2007 06:55:47                        
OEM02Dev.sys        fffff880`05ba9000    fffff880`05bea180    0x00041180    0x470d8a84    10/10/2007 22:29:24                        
mcdbus.sys        fffff880`03737000    fffff880`03773880    0x0003c880    0x49a3cd1f    2/24/2009 06:34:07                        
spldr.sys        fffff880`01ad7000    fffff880`01adf000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`014b4000    fffff880`014bf000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
rimspx64.sys        fffff880`05957000    fffff880`0596e000    0x00017000    0x4a4323a7    6/25/2009 03:13:43                        
rixdpx64.sys        fffff880`0596e000    fffff880`059c5000    0x00057000    0x4a43298a    6/25/2009 03:38:50                        
rimmpx64.sys        fffff880`05941000    fffff880`05957000    0x00016000    0x4a432f82    6/25/2009 04:04:18

porkshire · 26 Aug 2010

Thanks for your reply.

Quote:

First test your memory

I have tested my memory some time ago with Memtest86 (a few passes) and it didn't find any errors. I have 2x2GB of RAM, maybe I should test only one at a time? Or take one out and check if blue screen appear? The only problem is the it happens very rarely so it may take a looong time to check which one is faulty.

Quote:

Second remove your video driver

I'll reinstall my video driver using the cleaner.

Quote:

Third run a system file check

Done. Windows Resource Protection did not find any integrity violations.

Quote:

in another your USBUCHI.

If this one caused the latest one, maybe it's because I bought a Creative external sound card on usb (Creative Sound Blaster 24-bit External USB)? It sometimes act strangly (hearing something like knocking?,I have to restart the program that uses the sound card - AIMP2,WMP11,BestPlayer - didn't have this problem in games though). Despite all, what can do about that?

As for the old drivers:
-OEM02Vfx and OEM02Dev.sys are from the Integrated Camera from Creative and I didn't find any new drivers (neither at Dell.com nor the internet)
-mcdbus.sys - I don't use MagicISO any more, it's just some junk
-spldr.sys - a part of Windows OS, I don't know how to update this (all updates from Microsoft installed)
-amxdata.sys - same as before, don't know how to update it
-rimspx64.sys, rixdpx64.sys and rimmpx64.sys are for RICOH Card Reader - AFAIK I have the latest drivers

NEW INFO

I have uninstalled the drivers for the video card and cleaned the rest with the Driver Sweeper. After the restart, when I double clicked the file with new drivers, system crashed. After another restart, while doing the same thing, another crash. I attach the file with minidumps from those 2 crashes. Hope you will help me find the cause of them.

Windows 7: BSOD - Dell XPS M1530

BSOD - Dell XPS M1530 problems?