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Windows 7: TouchSmart tm2-1079cl Notebook BSOD


25 Jul 2010   #1

windows 7
 
 
TouchSmart tm2-1079cl Notebook BSOD

Fairly new system, been bluescreening occasionally since I've had it. Finally fed up and looking for some help. HP Support has not been too helpful to this point.

Windows 7 64bit OEM

Thanks for any help and/or suggestions.


My System SpecsSystem Spec
.

25 Jul 2010   #2

Microsoft Window 7 Professional 32 bit
 
 

I don't see any minidump file in the one you just post. Please go to C:Window and make sure that the minidump folder is there with .dmp file in it. You might want to check if you have set system to create minidump file.
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.


Are you using any program such as CCleaner..? Are you sure it is BSODs?
My System SpecsSystem Spec
25 Jul 2010   #3

windows 7
 
 
Added .zip for Minidumps

Sorry, thought the script I ran would have the mini dumps in it. Attached them to the original post. Thx.
My System SpecsSystem Spec
.


25 Jul 2010   #4

Microsoft Window 7 Professional 32 bit
 
 

I would like you to do several things below:
-First of all, please do a Disk Check , then please download hard drive diagnostic test from Manufacture's site to test your hard drive. Hard drive controller driver was blamed in many crash dump file.
http://www.carrona.org/hddiag.html
-Download third party called memtestx86, burn it to CD and let it run for at least 6,7 passes
-Please update these 2 drivers, they are so "out of date":
Code:
fffff880`05134000 fffff880`0513c000   wacommousefilter wacommousefilter.sys Sat Feb 17 01:12:17 2007 (45D5F401)
fffff880`01493000 fffff880`0149a000   speedfan speedfan.sys Sun Sep 24 20:26:48 2006 (45168798)
-USBport.sys was blamed in some crash dump files, I would suggest generic way to solve it is to go to device manager, under USB list, uninstall all the usb device-->restart your machine, hopefully it will fix the problem

BUGCHECK SUMMARY:
Code:
BugCheck C1, {fffff98015c78ee0, fffff98015c78ec2, 730118, 32}

Probably caused by : memory_corruption ( nt!MiCheckSpecialPoolSlop+83 )

Followup: MachineOwner
---------
BugCheck 24, {1904fb, fffff88008e4d668, fffff88008e4ced0, fffff88001cbfd10}

Probably caused by : Ntfs.sys ( Ntfs!NtfsRemoveHashEntry+c4 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff80002ac4805, fffff880030983e0, 0}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_iReferenceEndpoint+5d )

Followup: MachineOwner
---------
BugCheck 19, {3, fffff900c063f9f0, fffff900c063f9f0, dffff900c063f9f0}

Probably caused by : Pool_Corruption ( nt!ExFreePool+780 )

Followup: Pool_corruption
---------
BugCheck 3B, {c0000005, fffff80002bf590d, fffff8800316c990, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff80002bb0f8c, fffff880061d7dc0, 0}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )

Followup: Pool_corruption
---------
BugCheck 1E, {0, 0, 0, 0}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_TxCsqRemoveIrp+26e )

Followup: MachineOwner
---------
Unable to load image \SystemRoot\system32\DRIVERS\usbhub.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
Probably caused by : usbhub.sys ( usbhub+1a84 )

Followup: MachineOwner
---------
Are you using USBhub? Do you get BSOD if USB hub was disconnected? Try it..

Regard,

Tuan
My System SpecsSystem Spec
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 TouchSmart tm2-1079cl Notebook BSOD




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