Windows 7: BSOD on shutdown

danfish · 26 Jul 2010

I'm getting BSOD on each shutdown. It's quite annoying because i never get a successful shutdown. It always gets BSOD and restarts.

This is the error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 10d
BCP1: 0000000D
BCP2: 86E42CD8
BCP3: 884CF358
BCP4: 86E04418
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

My system specs are
Phenom X4 955
2GB DDR3
450w PSU
HD 4850

I was going to attach the MEMORY.DMP file but it's 221mb.
thanks for any help.

ttran · 26 Jul 2010

It looks like your USB driver is causing problem, libusb0.sys. One generic way to solve this is to go to device manager and uninstall all usb device in the usb list, then restart your machine.
What usb do you hook up to your computer? like a usbhub or sth? If so, please unplug them and shut down to see if problem still pursue you.

BUGCHECK SUMMARY:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.153\072610-13556-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82a1f000 PsLoadedModuleList = 0x82b67810
Debug session time: Mon Jul 26 17:20:46.227 2010 (UTC + 7:00)
System Uptime: 0 days 0:13:40.805
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
..................................................
3: kd> !analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {d, 860268e0, 86117e00, 8601d8f0}

*** WARNING: Unable to verify timestamp for libusb0.sys
*** ERROR: Module load completed but symbols could not be loaded for libusb0.sys
Probably caused by : libusb0.sys ( libusb0+428c )

Followup: MachineOwner
---------

Let us know if you need help

Tuan

disceptator · 26 Jul 2010

try to shutdown the comp without any usb unit connected.
Do you still getting the bsod?

danfish · 26 Jul 2010

well i use my ps3 controller. I'll see what happens when i shut it down without it.

danfish · 30 Jul 2010

shut down perfectly. thanks for the help. sorry for late reply

ttran · 30 Jul 2010

What is the manufacturer of the ps3 controller? Have you installed the driver successfully for it? It is the cause for your system's BSODs only when you install faulty drivers etc... I would recommend to download and install fresh copy of driver...or...yes, you can use it that way, plug in to play and unplug before shutting down computer

Windows 7: BSOD on shutdown

BSOD on shutdown problems?