Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Explorer Keeps Crashing On My Windows 7

26 Jul 2010   #1

Windows 7
Windows Explorer Keeps Crashing On My Windows 7

I am having some serious problems with my Windows Explorer. It keep crashing seemingly randomly, displaying the error message "Windows Explorer has stopped working". Pls find the details listed below

Windows Explorer

Stopped working

‎26/‎07/‎2010 11:24 AM

Report sent

Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: BEX
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: StackHash_0a9e
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: 1a0dceb0
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I make use of a Dell Inspiron and this problem started a few days ago. Can anybody help?

My System SpecsSystem Spec
26 Jul 2010   #2

Microsoft Window 7 Professional 32 bit

Please do a system file check and let us know the result:
SFC /SCANNOW Command - System File Checker

Do you have system restore point that can restore the system to the time before this issue happened.
My System SpecsSystem Spec
26 Jul 2010   #3

Windows 7
Can I avoid system restore??

I have done the scan before posting the problem. The scan reported some problems and claimed that they would be fixed on system restore. So I thought that would fix the problem. Should I try the scan once again?

I would love to avoid system restore if possible. Thanks
My System SpecsSystem Spec

26 Jul 2010   #4

Microsoft Window 7 Professional 32 bit

I think if It said that that, I worry that the only choice now is to perform a system restore. You can scan once again but I guess it probably will give you same result.
My System SpecsSystem Spec
26 Jul 2010   #5

Windows 7

Thanks for the prompt response. I'd try the scan one more time and let you know the results. If the problem persists, then I would follow your advice and perform a system restore. Thanks again
My System SpecsSystem Spec
26 Jul 2010   #6

Windows 7

I restored my system and the problem got even worse. I started experiencing a black screen (after login). I searched for a solution and solved it, only to discover that my Avast antivirus wasn't starting its services. I tried undoing the restore, but the OS gave a silly error about an antivirus program stopping it from undoing.
I've fixed the antivirus problem though. It seems Windows 7 system restore is untrustworthy cos some of my files are also missing. I sincerely hope this solves the problem
My System SpecsSystem Spec
15 Sep 2010   #7

Windows 7 x64

You most likely have broken drivers now :/ I would have just done a reinstall instead of the system restore anyways. It copies all the system files back. That way you dont lose any of your precious progs, pics, vids, music, etc. You might need some Windows updates afterwords.
My System SpecsSystem Spec
16 Sep 2010   #8

windows 7 home 32 bit

Maybe it's time to consider using different antivirus software? Download and install Avira and then be sure to grab the Avira update. Install the AV and scan. Once you have tried that let us know how it goes, but to me it sounds as if you have a rootkit problem, if that is the case Avira is very effective at taking out rootkit issues.
My System SpecsSystem Spec

 Windows Explorer Keeps Crashing On My Windows 7

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Windows explorer crashing randomly. Windows logs not showing anything
I have attached a copy of he dumpfile. Please let me know if you require any other information. The user cannot replicate the issue, it happens at random times and she isnt starting or stopping any programs around the time of the crash.
General Discussion
windows explorer keeps crashing and searching for a solution windows 7
i have windowns 7 ultimate. my windows explorer keeps crashing, it only happens when i try to access some of the files on my 1.5TB external hard drive. i dont want to have to wipe it clean, as it would take ages to get all my information back. and its 3/4 full, so i couldnt back it up on my...
General Discussion
Windows Explorer keeps crashing
Everytime I attempt to click on something on my desktop or taskbar, etc it says "Windows Explorer has stopped working" but luckily I can double click and open firefox. Whenever I try to right click something or open an explorer window it says this and gives me this: Fault Module Name: ...
BSOD Help and Support
Windows Explorer crashing, adobe plug in crashing.
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
General Discussion
Windows explorer (not Internet explorer) is crashing
Hi all, I am using Window7 64 bit version. I have a problem when I was trying to open a folder. When I open this particular folder windows explorer is crashing and saying cannot access memory (with different addresses). All other folders are opening properly. Also, there are few vedio files in...
BSOD Help and Support
Windows Explorer (explorer.exe) is constantly crashing
hi, after 5 or 6 months of using, explorer.exe started crashing constantly, it crashes every 10-15 minutes and freezes the screen, then i restart the process and continue using. here is the problem signature : Problem Event Name: APPCRASH Application Name: Explorer.EXE
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:25.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App