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Windows 7: Windows Reboots on its own - what to do?

26 Jul 2010   #1

Windows 7 x64 Home Premium
 
 
Windows Reboots on its own - what to do?

System: Windows 7 x64 Home Premium all patches up to date

I am getting involuntary reboots on my Windows 7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot).

This is what the log says:

The VSS service is shutting down due to idle timeout.
Event ID = 8224

This is the data shown in the Details Tab:

0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 20 43 4F 52 53 56 43 43 CORSVCC
0010: 30 30 30 30 30 37 37 33 00000773
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 20 43 4F 52 53 56 43 43 CORSVCC
0028: 30 30 30 30 30 37 35 35 00000755
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 34 38 31 36 00004816
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 33 37 31 32 00003712
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv
0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User:
0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI
0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18


Does anyone have any idea what I can do to fix this?

Thanks,

YT

My System SpecsSystem Spec
.

26 Jul 2010   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

yaktamer,

What change did you make immediately before this problem started occurring?
My System SpecsSystem Spec
26 Jul 2010   #3

Windows 7 x64 Home Premium
 
 

Hi Karlsnooks, that's the curious thing - I haven't made any recent changes to this system for a while. After a problem with Mozy that briefly caused BSODs I rolled back to an earlier state and then decided not to install any new software or hardware for a while just to make sure things were ok.

I haven't installed any new hardware for several months and no new software after the Mozy rollback. The only thing I've done is to update security patches.

I thought it could be a VSS thing but I'm far from expert on these matters!
My System SpecsSystem Spec
.


26 Jul 2010   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

I'm not an expert on VSS but:

The final version of the product, Visual SourceSafe 2005, will retire from mainstream support on 12 April 2011 with extended support ending on 12 April 2016

In the meantime, can you use SERVICES.MSC to disable the vss service?

As said, I've no experience with VSS.
My System SpecsSystem Spec
26 Jul 2010   #5

Windows 7 x64 Home Premium
 
 

Err, no, by VSS I meant Volume Shadow Copy Service (used by System Restore service, I believe).
My System SpecsSystem Spec
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 Windows Reboots on its own - what to do?





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