Should I get HP total care warranty for my new system?

JordanJP · 15 Aug 2010

Well on August 13, I just bought a kick ass HP laptop computer from my local FutureShop store.

HP Pavilion 17.3" Intel Core i7-720QM Laptop (DV7-4054CA) - Silver - Future Shop Exclusive - Future Shop

I am very pleased with my system and it's by far the best computer I've ever owned. When I bought it in store it came with the Standard 1 year manufacturers warranty as all electronics have. The people at futureshop asked me If I wanted to purchase their in store PSP (Product Service Plan) warranty. I said no, because I heard bad things about it and thought that If I do choose to go for the extended warranty who better than to get it from HP the people that know the system best.

Anyway I'm on the HP website now and I've got the option to purchase a 1 2 or 3 year Accidental Warranty. I'm thinking about the 2 year Accidental Warranty, it will set me back $230, however I'm wondering If I should really get it ?

I know that If anything happens to my system from now until August 13 2011, I can bring it back to any Futureshop location with my receipt of course and they will most likely be able to fix it, provided it's a basic warranty issue.

However I also heard that If electronics do fail it will most likely be within the first 6 months of use.

So I guess what I really want to know is should I get the extended warranty on the HP website ?

All my systems that I've bought in the past I never really had any problems with them for the duration I owned them. Actually my first laptop I owned was an Acer Aspire, after the first year the hard drive was beginning to freeze. But I ended up selling it and getting something else anyway.

Do you buy extended warranties on your purchases ?

Thanks

PS

I just love my new system it's the fastest beast I've ever owned ! Hopefully it will last me a good couple years !

Intel Core i7 720QM
Windows 7 HP 64

6GB DDR3 RAM
ATI Mobility Radeon HD 5650

1 TB (500 GB x 2)
Super Multi LightScribe DVD+/-R/RW DL with Blu-ray ROM

fireberd · 16 Aug 2010

Generally, extended warranties are not needed, however Murphy's Law always applies. Given that the majority of laptop problems are going to require a motherboard replacement, if the "accidental" warranty covers everything including a liquid spill on the keyboard or a dropped PC, cracked LCD display, etc then it's worth it.

Dom · 16 Aug 2010

Hi Jordan,
You do not need to post 2 threads about this. If its purpose is for more attention, there is no point as everyone would see the first one posted anyway.

whs · 16 Aug 2010

HP laptops are not that great in terms of quality (as opposed to their desktops). If it is not too much money (which those warranties usually are), it may be worth it given the high price of the PC.
I myself would rather buy an Asus or Toshiba and skip the warranty. I had my share of trouble with my $1100 HP laptop.

steve-pressman · 16 Aug 2010

At the end of the day you have to pay the $.

I would sit down grab a coffee and read the details to the last letter to make sure you have covered all your bases especially the small print, as they say the devil is in the detail.

Steve