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Windows 7: Newegg Vs. Amazon for buying PC parts

04 Mar 2011   #1
211

Windows 7 Ultimate x64
 
 
Newegg Vs. Amazon for buying PC parts

I've bought tons of stuff from Newegg in the past and it's been pretty straight forward. I like the idea of everything shipping from one location and arriving pretty much on the same day. But just this week I put together a shopping cart consisting of all the parts for an HTPC build. The shipping for everything came to a whopping $90!!! I mean, yeah, I realize it costs money to ship things but I'm all about saving a buck when I can too.

So I spec the same build through Amazon (minus one or two things they didn't have in stock). Everything on my list was several dollars less and all of it qualified for free Super Savings Shipping. So all-in-all I saved almost $100.

So I guess my question is, has anyone had experience with returns from either newegg or amazon? I'm just wondering if amazon is a PITA when it comes to RMAs. I know newegg is pretty good although I've never had to RMA anything.
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04 Mar 2011   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

NewEgg, TigerDirect , & Fry's have been great for me. Never bought any computer stuff from Amazon, I always thought they were higher priced. RMA's have been no problem.
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04 Mar 2011   #3
FliGi7

XP / Win7 x64 Pro
 
 

Amazon is usually very good about returns. The problem comes if the item was fulfilled by another company. Then you have to go through them instead of amazon to do the return or replacement, thus negating the efficiency of ordering everything through one place.
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04 Mar 2011   #4
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

If you are in the US, you must have used one of the most expensive shipping methods at Newegg. I don't think I have ever paid over $20 for shipping all parts needed to build a PC.

I agree with Fligi--Amazon is great for some things, particularly the shipping, but you can get into trouble if you don't buy from Amazon direct.
My System SpecsSystem Spec
04 Mar 2011   #5
211

Windows 7 Ultimate x64
 
 

Yeah I'm in the US; Pacific Northwest to be exact. All the parts (minus the mobo which is from TigerDirect) is directly from Amazon.
I was a little surprised to at the shipping prices from newegg. I'll check again but I'm sure I selected the cheapest UPS method.
For instance the case itself was almost $20 by itself to ship...
My System SpecsSystem Spec
04 Mar 2011   #6
211

Windows 7 Ultimate x64
 
 

What a noob.
I double checked and shipping is 25$ for all the items. I don't know what I was looking at when I saw $80... you're probably right I must've selected next day air or something dumb...

Sorry for wasting everyones time...
My System SpecsSystem Spec
04 Mar 2011   #7
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I really watch all the vendors for their Free Shipping ! One week it will be Free & the next off, then on again. So it really pays to check for the Free Shipping often
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04 Mar 2011   #8
1Bowtie

Windows 7 Home Premium 64 bit
 
 

I look at the item itself and see if it has free shipping, if it doesn't then i look for something comparable that does have free shipping
My System SpecsSystem Spec
04 Mar 2011   #9
pparks1

Windows 7 Ultimate x64
 
 

Look around at your cases. Sometimes NewEgg charges a ton for shipping on one case, but has Free Shipping on another case that might work out for you. So, be sure to have a few case choices in mind when shopping for parts. I find it's rare for me to hardly ever spend money on shipping from NewEgg...it's almost always free.
My System SpecsSystem Spec
04 Mar 2011   #10
sygnus21

Windows 8.1 Pro
 
 

I agree with Amazon's customer service/returns. What little I've had to return they have been very good. I'll also add their customer service is top notch. Been using them for 8 years.

Quick story..... I bought a 6950 video card from them.

First issue.... the card was to arrive next day shipping. It didn't because of bad weather and Amazon credited my full shipping charges back to me. Other vendors would have said it wasn't their fault and thus no refund on shipping.

Second Issue.... the card I got was defective. Amazon sent me a replacement overnight without first charging my account for the card until they recieved the bad one from me, and didn't charge for shipping!

They may be a tad higher, but I'd pay just for peace of mind with their customer service.

As for issues with third party vendors through them, the two items I did get through a third party vendor came from Tiger Direct and thankfully there were no issues. However I wouldn't buy if it was coming from someone unknown.

And yeah, Amazon's shipping charges are a lot less then New Egg.

My two cents.
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