I am trying to help another member and am getting bogged down a bit. What we are trying to do is relatively simple but we are not getting far. I don't know if the member uses Skype but if so would you all think it was OK to suggest it or would that be frowned on by Admin?
I doubt that it would be frowned upon. I've seen people offer assistance over Teamviewer on these forums without any fire from the Admins, and I would be more worried of Teamviewer than of Skype.
As long as the other person is alright with it, I see no problem in it.
EDIT: Just noticed in the Control Panel; there is an input box for Skype usernames, among other things. So yea, I'd say you'll get no trouble.
team viewer is great the security on it is fine you can choose what settings are allowed etc im always helping friends and anyone who needs help with it. if you trust the other person :)
I also prefer TeamViewer
TeamViewer - the All-In-One Solution for
Remote Access and Support over the Internet
TeamViewer connects to any PC or server around the world within a few seconds. You can remote control your partner's PC as if you were sitting right in front of it. Find out why more than 100 million users trust TeamViewer!
Download Team Viewer.
According to google.............
Linky
TeamViewer - the All-In-One Solution for
Remote Access and Support over the Internet
TeamViewer connects to any PC or server around the world within a few seconds. You can remote control your partner's PC as if you were sitting right in front of it. Find out why more than 100 million users trust TeamViewer!
Cool! That will help with my mom's nightly calls "Help! Why is doing that? How can I do this?". Thanks guys!
Take a look this tutorial from Doc.The version is older but instalation and other things are the same.
TeamViewer
It actually is frowned upon, but not for reasons you would expect.
The main reason is that many other people read these forums besides the helpers and the helped. When people search for problems, it is often this site that pops up. Those readers need to be able to see that their problem is the same, see the steps tried, and then see the SOLUTION. If you solve it for a member over skype, thats great for them, but others need to be able to see it.
If you do help someone over sykpe, make sure that either you or they post the successful solution on the forums for the rest to look at.
~Lordbob
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