New
#1
Why I love Microsoft
My Microsoft Arc Mouse Transceiver thing broke today, it was depressing.
Called Microsoft up, expecting to have to wait for a box, ship them to broken part, and wait for a replacement.
Nope! Good ol' MS is sending me a brand new Mouse + Transceiver and don't want the broken one.
(aside from the 2 week wait due to back order in the Black color)
I now have nothing but respect for Microsoft, they made good with their promise (warranty). It was hassle free too.