Quote: Originally Posted by boohbah
i do see port 161 open however and that is not so good , again i presume we cant close it
Im having this discussion in two threads, so it's getting a little confusing, so I'll just stick it all here.
I sent BT an email basically asking them to explain themselves, and got a level 1 tech support guy phone me back, to try and close the open ports down. He went through all the usual crap, deleted all my port forwarding rules, and surprise surprise, the port was still open. At that point he put me on hold, and then came back and said "We have just done a port scan on your computer, and the only ports we are detecting open are ports 80 and 88, which are used by your web browser".
See now I have 2 issues with this,
1) Isn't he supposed to tell me before he initiates a scan? Isn't that technically an attack, even if it's benign?
2) Well funny how port 161 and 4567 is showing open by several port scanners then isn't it, (I verified my findings by using Nortons scanner too) as well as the router actively accepting connections on 161.
When I pointed number 2 out to him, he then told me that "the port needs to be open so it doesn't interfere with online games." So, not only has he lied to me about the port being closed, he has also lied to me about the reason it's open. If you want a port opened for games on the HomeHub you do it the same way you do with any other router, you set up port forwarding.
I want to know what BT are monitoring on that port, it cannot be good, and there is no way to close it as far as I can see. Time to get my letter writing hat on I think.
Oh by the way boo, if you do a "User Specified Custom Port Probe" on 4567 you'll probably find that one is open too.