I ordered a boxset of a particular series here:
Power DVD Classics - All your favorite TV series - www.powerdvdclassics.com
I will admit that I kind of felt that this website was shady, maybe that is the reason that I delayed ordering for a very long time, but I finally gave in to impulse, because I really want this series in my collection.
After ordering, I first received a notice that the charge on my CC was approved, and then some hours later that it wasn't. I didn't notice that the order numbers were slightly different. The last digit on one being a 0, and the second being a 1. I only noticed that the shipping address given was to the wrong state, and that a hidden $15 charge was included. I checked my account to see if the charge went through, and it does indicate that it is pending.
I sent a message to the seller to edit the shipping address, and to complain about the extra charge, saying that I would not pay it, and to cancel the order, if that was a problem. I received a response this morning, in which I was told that the shipping address would be taken care of, but there was no mention of the extra charge issue, but I thought to let it ride, because the amount debited on my account was $5 less than I had authorized. No shipping address was on either.
When I just checked my email, there were two more notices on this transaction, almost like the first two, first saying it was successful and then not. Again I checked my account, and the same pending charge remains as before.
This vender uses an independent tracking service, and when I checked with it, the first order number was shown as successful for the amount that I authorized, and the second was unsuccessful for the $15 that I didn't authorize. The tracking still indicated the wrong state in the shipping address.
At this point, I'm totally confused as to whether this order went through or not. I should probably cancel the order altogether, but I still want the series, and this is the only place that I have found it offered. I would like to call them, but they give no telephone number, and email is the only option. Usually I prefer email, but I feel that I really need to speak to them.
There is really no good reason for me to post this thread, except that I needed to express the vexation that I'm feeling, and possibly receive a response that helps to decrease it.