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Windows 7: iPod 4G bricked by latest iTunes

20 Oct 2011   #1
Windows i7 920

Windows 8 Pro x64
 
 
iPod 4G bricked by latest iTunes

I tried to update to iOS 5, and got error 1611 "unknown error". I was previously running iOS 4.3.3. Nothing on the Apple troubleshooting pages helped either.
My System SpecsSystem Spec
20 Oct 2011   #2
noobvious

Win 7 Ultimate 64-bit SP1 (desktop)
 
 

Quote   Quote: Originally Posted by Windows i7 920 View Post
I tried to update to iOS 5, and got error 1611 "unknown error". I was previously running iOS 4.3.3. Nothing on the Apple troubleshooting pages helped either.
Restore it and try again. I did it the night iOS5 was released and got a couple errors too. Third try was the charm. Did you already upgrade iTunes to 10.5?
My System SpecsSystem Spec
20 Oct 2011   #3
Windows i7 920

Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by noobvious View Post
Quote   Quote: Originally Posted by Windows i7 920 View Post
I tried to update to iOS 5, and got error 1611 "unknown error". I was previously running iOS 4.3.3. Nothing on the Apple troubleshooting pages helped either.
Restore it and try again. I did it the night iOS5 was released and got a couple errors too. Third try was the charm. Did you already upgrade iTunes to 10.5?
Yep fresh install of iTunes. Also, I tried several times. Same exact error every single time. I tried switching USB ports and such too.
My System SpecsSystem Spec
.


20 Oct 2011   #4
MrNeeds

Windows 7 Ultimate x64 SP1
 
 

your best bet is to hand brick it and put it in DFU mode, to do this, plug your iPod in to iTunes, hold the home button and sleep/wake button until the apple logo appears, then keep holding the home button but let go of the sleep/wake button, hold that for 25 seconds, the device is now in DFU mode and iTunes will detect it, restore it from here. DFU Mode is basically factory mode, it'll wipe everything so I hope you've got back ups stored on iTunes.
My System SpecsSystem Spec
20 Oct 2011   #5
Windows i7 920

Windows 8 Pro x64
 
 

I have no backups as I did not have anything that I can't get back easily on my iPod anyway. As long as I can get the device to a functional state, its fine. I'd rather not spend another $299 to replace it (32 GB model).

Also I got this error when I tried to restore from this mode anyway. I'm trying once more. This time on my laptop. I hope it works this time...
My System SpecsSystem Spec
20 Oct 2011   #6
noobvious

Win 7 Ultimate 64-bit SP1 (desktop)
 
 

Quote   Quote: Originally Posted by Windows i7 920 View Post
Quote   Quote: Originally Posted by noobvious View Post
Quote   Quote: Originally Posted by Windows i7 920 View Post
I tried to update to iOS 5, and got error 1611 "unknown error". I was previously running iOS 4.3.3. Nothing on the Apple troubleshooting pages helped either.
Restore it and try again. I did it the night iOS5 was released and got a couple errors too. Third try was the charm. Did you already upgrade iTunes to 10.5?
Yep fresh install of iTunes. Also, I tried several times. Same exact error every single time. I tried switching USB ports and such too.
Strange. My Touch upgraded that night, on the third try..... but the Shuffle I bought last Saturday, for some unknown reason, I can't get the VoiceOver feature to install. I'm not really worried about it, because I can live without it, but a Shuffle and Touch are two very different things. Did you look around iLounge, maybe? I don't know where else one might look if the Apple pages don't help.
My System SpecsSystem Spec
20 Oct 2011   #7
Windows i7 920

Windows 8 Pro x64
 
 

Got it working again at least... not sure what happened! I tried to "restore" again, and it simply booted back into 4.3.3. Wow, iTunes is seriously glitched on my PC I think...
My System SpecsSystem Spec
21 Oct 2011   #8
MrNeeds

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Windows i7 920 View Post
Got it working again at least... not sure what happened! I tried to "restore" again, and it simply booted back into 4.3.3. Wow, iTunes is seriously glitched on my PC I think...
Have you updated iTunes to 10.5? That might let you install
My System SpecsSystem Spec
21 Oct 2011   #9
Windows i7 920

Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by MrNeeds View Post
Quote   Quote: Originally Posted by Windows i7 920 View Post
Got it working again at least... not sure what happened! I tried to "restore" again, and it simply booted back into 4.3.3. Wow, iTunes is seriously glitched on my PC I think...
Have you updated iTunes to 10.5? That might let you install
Yes that's what I've been trying.
My System SpecsSystem Spec
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