I see that happen at times. I mean I've been guilty myself but usually only when I see that the initial suggestions are likely going WAY off base or are far to generic when a specific test may get to the heart of the matter right away.
Had one lately where a person was confused about the Documents and Settings folder (Everyone is at first) and almost immediately there was a suggestion to do a restore /repair then a reinstall. :/
You gotta get down to the actual meat of the problem, do a little triage, before suggesting such grand recovery options. In this case I was pretty sure the problem was a PEBKAK, perfectly solvable with a little education/explaination, and restoring/repairing and reinstalling were just enormous wastes of time and dangerous for the user (likely to lose a lot of data they wouldn't want to if not careful).