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Windows 7: Coworker gets new computer, locked out in seconds

06 Dec 2011   #1
pparks1

Windows 7 Ultimate x64
 
 
Coworker gets new computer, locked out in seconds

Funny story,

Today, a coworker goes out and buys a new laptop for her daughter for the holidays. She asks me my opinion on this particular HP laptop which is positive, especially for the price. We've had an HP laptop for a couple of years at home and it's just fine.

So, she gets the laptop at lunch and decided to take it out of the box and set it up in her office. She manages to input a password, but was apparently not aware of where her fingers were or what they typed and after making a couple of changes for her daughter, is uninstalling McAfee and installing ESET instead and has to reboot. Yep, sure enough, she cannot log in.

She calls me over and says, this stupid laptop won't let me in. She says she apparently doesn't know her password and blames it on HP and Microsoft....saying it's their fault and dumb on their behalf to not immediately encourage the creation of a password recovery disk or just allowing her to reset her password from the login screen (unsure where the security would be if it were that simple).

So, I managed to get her password blanked out for her and she is happily on her way again with the new laptop. It's nice getting a break from real tasks at work for a few minutes.
My System SpecsSystem Spec
06 Dec 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I made the mistake of letting someone know I could pull windows passwords when vista came out and wound up getting calls from friends of friends of friends to help them with their password problems.

It's not really something you want to get out...
My System SpecsSystem Spec
06 Dec 2011   #3
pparks1

Windows 7 Ultimate x64
 
 

I would think that pretty much any IT techie who works anywhere near a help desk team should have the skills or probably already goes through this exercise on a regular basis. It's certainly not the first time that I have been asked to help out with such situations. I used to work in a place that allowed everybody to be local admin and they would sometimes go in and change the local admin password, then we would pull a machine off the domain and then find out the Administrator password had been changed and they didn't remember.

Notice, i didn't offer and guidance as to how I actually did it. This wasn't intended to be a tutorial for kids to break into parents computers.
My System SpecsSystem Spec
.

06 Dec 2011   #4
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Quote:
Notice, i didn't offer and guidance as to how I actually did it. This wasn't intended to be a tutorial for kids to break into parents computers.
aw! go on sparky, tell us!.
My System SpecsSystem Spec
06 Dec 2011   #5
pparks1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by boohbah View Post
aw! go on sparky, tell us!.
Most here wouldn't want to use my methods anyway as they involve "gasp" terminal commands from within Linux. There is no GUI, you don't need a mouse

From repeated posts of people who give Linux a shot, they often undeniably "hate the fact that they have to type commands in a terminal". It's honestly, one of my favorite things about that OS.
My System SpecsSystem Spec
06 Dec 2011   #6
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by boohbah View Post
Quote:
Notice, i didn't offer and guidance as to how I actually did it. This wasn't intended to be a tutorial for kids to break into parents computers.
aw! go on sparky, tell us!.

Admin password was...............................................password
My System SpecsSystem Spec
06 Dec 2011   #7
pparks1

Windows 7 Ultimate x64
 
 

^ always try the obvious. Go with the simplest solution first. And never believe anything the end user tells you. All Help Desk 101.
My System SpecsSystem Spec
06 Dec 2011   #8
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

'Break' into computers?

Well that's easy.
Here is a complete illustrated guide.


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