Please help with FB problem

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  1. Posts : 913
    Windows 7 x64 Professional
       #1

    Please help with FB problem


    I hope someone here can shed some light on this. My wife's facebook profile/homepage/whatever-you-call-it only shows a white screen (see attached). We don't have a clue how to fix this and FB's help is a joke. So far we have tried deleting cache and cookies and updating her profile and account settings to no avail. Browser is FF 4.0.

    Anybody?

    Please help with FB problem-untitled.png
      My Computer


  2. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #2

    update your ff they have a update thats probally why

    also you check internet speeds to make sure it isnt ff?
      My Computer


  3. Posts : 913
    Windows 7 x64 Professional
    Thread Starter
       #3

    I did update FF just now, same thing. And its not our ISP.

    Forgot to mention earlier that this has been like this for a few days now.
      My Computer


  4. Posts : 913
    Windows 7 x64 Professional
    Thread Starter
       #4

    No-one? All suggestions welcome...
      My Computer


  5. Posts : 8,679
    Windows 10 Pro x64
       #5

    Tryed to log out and log in again ? Also, check in Safe Mode.
      My Computer


  6. Posts : 2,493
    Windows 7 64Bit
       #6

    try a different browser or maybe a different PC. so youll know if the problem is software or somthing on FB.
      My Computer


  7. Posts : 3,960
    W7 x64
       #7

    Have you inadvertently used a content blocker or ad-blocker on Facebook content?
      My Computer


  8. CB
    Posts : 2,076
    Windows 11 Prerelease
       #8

    That situation is quite similar to IE when the security option is set to high.
    But for Firefox, I have no idea. Its security tab don't say much.
      My Computers


  9. Posts : 913
    Windows 7 x64 Professional
    Thread Starter
       #9

    Its the same one all our PC's, and only with her account. Mine is fine. I had something like this too a while back. Lasted for a few days then it was fine again. Hers has been going on for 2 weeks now...

    I can't believe no-one else has had this. Really frustrating...
      My Computer


  10. Posts : 8,679
    Windows 10 Pro x64
       #10

    I think that the problem is not from you, but from FB.
      My Computer


 
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