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Windows 7: ASRock has bad boards

11 Apr 2012   #31
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Kipper View Post
Sorry about the delay

Been swamped here.

On your cardboard test bench (I have one also) mount your 965 chip, only the SSD and one stick of RAM from one of your 1600mhz sets in the first slot, either GPU will work.

connect your 24pin power and 8pin CPU power and PCIe power cables and give this a shot.
Thanks for getting back. I had tried that config, if fact with two different sticks of 1600 RAM, one is 4GB, the other 2GB but still no boot or POST. No beeps at all either.

Quote   Quote: Originally Posted by Coolaidd View Post
I have a ASrock P67 extreme 4 motherboard, I had did have 2 of my SATA ports fail but I also had a failing HDD. I've yet to try out my new HDD on those ports. Are you sure it's not a Problem somewhere else?
Positive. Since November I have tried every combination of hardware possible, including 3 drives.
My System SpecsSystem Spec
11 Apr 2012   #32
Kipper

 

You should call NewEgg and ask to speak to a manager in their RMA department.

Calmly explain that you have been dealing with ASRock and the problems you have had. Ask NewEgg if you can return it since it has never posted and you would accept the re-stocking fee and have the remainder of the cost applied to your account as a credit.

I have actually done this with NewEgg two times now, the secret is to not get cranky or demanding with them. It also helps if you have a nice track record of purchases with them.

Another possible solution is to start a new RMA with ASRock, ask for the advanced RMA exchange where they will put a hold on your CC until you return the defective board but they will also direct ship the replacement immediately. This way you will not get your old board back.

Sorry I cannot be more help
My System SpecsSystem Spec
11 Apr 2012   #33
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Thanks Kipper, I was considering giving Newegg a call. Sounds promising.

In each RMA to ASRock I have got a different board, I have checked numbers and put my mark on ones I returned. However I suspect I'm getting back board other people have returned with issues. Of course it's in the warranty statement that the unit will be replaced according to their option.
My System SpecsSystem Spec
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17 May 2014   #34
Spudster

Windows 7 Ultimate 64 bit
 
 

Asrock make the worst boards..

Never buying another asrock
My System SpecsSystem Spec
17 May 2014   #35
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Au contraire on the ASRock mobo's but it sounds like you maybe got a bad one. ASUS and MSI lead the grief departments. For me in all my builds I've used:
(8) MSI
(1) ASUS
(2) ASRock
In all of these to date no issues have been the mobo's fault. I did have two that didn't have updates to accept the CPU's they claimed and were designed for.......WTF? But in the end I don't personally think anyone manufacture makes dogs, it seems to be luck of the draw. My ASRock build was a joy to work with and it's rocking my girlfriends AMD Phenom 965BE rig and overclocked with ease......water cooled.
Good luck with the new mobo and hit us up if we can be of any help along the way !
My System SpecsSystem Spec
18 May 2014   #36
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yes one can get an occasional dog, but I got FOUR, the original and 3 replacements, all used. ASRock absolutely refused to give me a refund or even a different lower priced board. I still have a $179 paperweight.
My System SpecsSystem Spec
18 May 2014   #37
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Yep and there are those with similar MSI, ASUS, Gigabyte experiences. I think it's as important where you buy as what you buy sometimes. I like to purchase the CPU and mobo at the very last point of the parts gathering process so if I have an issue in the next day or two once received then I have a option to return back to the seller as well as manufacturer.
My System SpecsSystem Spec
18 May 2014   #38
mjf

Windows 7x64 Home Premium SP1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Yes one can get an occasional dog, but I got FOUR, the original and 3 replacements, all used. ASRock absolutely refused to give me a refund or even a different lower priced board. I still have a $179 paperweight.
I can understand your frustration! I've bought one Asus and one ASRock and both have worked fine so far. Your experience suggests buy from a reputable shop front retailer and not online. Doesn't it just p you off when customer support is lousy.
My System SpecsSystem Spec
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