| Windows 7: TV repars Con men and their tricks...! |
24 Jun 2012
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#1 | | |
TV repars Con men and their tricks...! Firstly, I have or had a Samsung 46" LCD TV. I bought it nearly 3 years ago from a Currys in the UK. Last week it developed a fault, whereby it would take some 10 or 15 minutes to switch on. I called a TV repairman who didn't seem that interested in answering his phone messages and so, therefore I phoned another one. He said I had to take it to the shop, which I could not as I am not well enough to move the TV around. So I phoned a third TV repairman, and then he would come around and fix my TV from home great I thought. First, he said it was probably the power-board. (Now, there are three main boards in a Samsung TV the Power-board, the Motherboard and the T-con board (Timing control board)). The power-board was in perfect condition, this led him to believe it was the Motherboard which he could not say it was for certain. Then, he had a look at the T-con board, now he has taken the board off the TV examined it, and found no fault. So eventually he said he had to take the TV in to the workshop to find the fault. Eventually, he tells me that the repairs to the TV will cost (If the board has broken) Motherboard £180, T-con board £130 and the Power-board £250. Plus call out charge etc.
So, he calls me the next day saying he had to change 2 boards but, will only charge me for the one. He said he changed the Power-board and the T-con board which was at fault and charge me £235. Both boards were from salvaged TV parts and neither was new. On switching on TV I was happy to see new picture, and after some fiddling with the menu picture settings, found that I could not get the TV picture to lighten up to a picture that was nice and clear to see. So, I phoned him again to get him back to fix it.
During trying to fix it the picture went all fuzzy, and he was not able to fix it. He has now taken the TV away again and said he had to send off for a new T-con board and that I would not be charge for this. At this point I knew I was being duped into believing I had paid good money for a new T-con board in the first place. So, I went looking Online to see if I could purchase a T-con board and sure enough I found one here! samsung t board | eBay and on various other sites around the net. I could pick one up for £35 inc P+P. This, has led me to believe he had a spare T-con board costing £35 for which he charged me £180 Guaranteed for 1 year. If it broke down in that year, he could just get another card and do it again. So, this has led me to believe my friends, that you cannot trust a TV repairman and that it is best to take out the Insurance offered to you via Currys and have the repairs done via a reputable company such as Currys. I am never buying a TV without a Insurance again...
He probably just changed my Power-board so he could change it for as new on another TV. I now don't care for TV repairmen...
Last edited by Tarka Dal; 25 Jun 2012 at 04:47 AM..
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24 Jun 2012
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#2 | | Windows 7 x64 Ultimate A Finnish immigrant in Leipzig, Germany |
Someone who can read this, please translate it to English. With paragraphs and grammar and stuff; as the post above is at the moment it is impossible to understand.
Kari | My System Specs | | Computer type Laptop System Manufacturer/Model Number HP ENVY 17-1150eg OS Windows 7 x64 Ultimate CPU 1.6 GHz Intel Core i7-720QM Processor Memory 6 GB Graphics Card ATI Mobility Radeon HD 5850 Graphics Sound Card Beats sound system with integrated subwoofer Monitor(s) Displays 17" laptop display, 22" LCD and 32" Full HD TV through HDMI Screen Resolution 1600*900, 1680*1050 and 1920*1080 Keyboard Logitech diNovo Media Desktop Laser (bluetooth) Mouse Logitech MX1000 Laser (Bluetooth) Hard Drives Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media Internet Speed 50/10 Mbps VDSL Antivirus MSE, Windows Defender Browser Maxthon 3.5.2. Other Info Windows 7 Ultimate Retail Full in English, additional Guest-user accounts in Finnish, German and Swedish (Working languages English & Swedish, Family language German, my own language, mother tongue, Finnish. I really need Ultimate to get to use Language Packs!) |
25 Jun 2012
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#3 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
I'm a TV tech. The T board is actually a Tcon board (Timing control, sometimes called a LCD control board). I'll guarantee it wasn't involved in your problem. I'll bet $1000 your set only had some bad capacitors on the power board. Less then $10 in parts + labor. Very common problem, have a read here: Capacitor plague - Wikipedia, the free encyclopedia
He does a disservice to all honest, competent service people. A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
25 Jun 2012
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#4 | | |
WOW! Never knew that capacitor issue may have originated due to industrial espionage. Good link A Guy! | My System Specs | | OS Windows 7 Ultimate x64 |
25 Jun 2012
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#5 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Hertfordshire |
The problem is of course that we don't have the knowledge to know any better. As for the insurance they try to sell you. They press it so hard that I guess they are making a good profit on it. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Hewlett-Packard/G62-107SA Notebook OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Motherboard Hewlett-Packard 1425 Memory 8 GB DDR3 Graphics Card Intel(R) HD Graphics Sound Card Realtek High Definition Audio Monitor(s) Displays Builtin Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Mouse Microsoft Bluetooth Notebook Mouse 5000 Hard Drives 250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
1TB Iomega NAS. Internet Speed 60 Mbs download 3 Mbs upload Antivirus Norton 360 Browser Chrome |
25 Jun 2012
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#6 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
They do indeed make a great profit on selling the extended warranties. Better then the profit margin on the TVs. But I'd say approx. 85-90% of my work is extended warranties, so I am a believer. With todays TV prices however, many are opting to take their chances. A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
25 Jun 2012
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#7 | | |

Quote: Originally Posted by A Guy They do indeed make a great profit on selling the extended warranties. Better then the profit margin on the TVs. But I'd say approx. 85-90% of my work is extended warranties, so I am a believer. With todays TV prices however, many are opting to take their chances. A Guy Too bad you're USA based | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number SmartEyeball Custom Systems OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS (great board good slot placement) Memory 16GB G.Skill Trident X 2400mhz Graphics Card 2x Gigabyte GTX 670 OC WindForce SLI Sound Card X-FI Forte 7.1 + ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser Opera, Chrome, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
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Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
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Bloody Big Grin |
25 Jun 2012
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#8 | | Windows 7 Home Premium x64 SP1 Bay Area Peninsula |
Why? You need a house call?
A Guy | My System Specs | | OS Windows 7 Home Premium x64 SP1 CPU INTEL Core i5-750 Quad-Core 3.37GHz Motherboard ASUS P7P55D Memory KINGSTON 4GB (2 x 2GB) HyperX PC3-12800 DDR3 1600MHz CL8 Graphics Card MSI N240GT-MD1G/D5 GeForce GT 240 1GB 128-bit GDDR5 Monitor(s) Displays Samsung SyncMaster B2430H 24" Screen Resolution 1920 x 1080 PSU ANTEC TruePower New TP-550, 80 PLUS, 550W Case ANTEC Three Hundred Illusion Cooling COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's Hard Drives Intel X25M Gen2 80GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache Internet Speed 20 + Mbps Antivirus Avast Browser Opera |
25 Jun 2012
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#9 | | |

Quote: Originally Posted by A Guy Why? You need a house call?
A Guy You always seem to come up with the best retorts! Need any help on that trip? | My System Specs | | OS Windows 7 Ultimate x64 |
25 Jun 2012
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#10 | | Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 Hertfordshire |

Quote: Originally Posted by A Guy They do indeed make a great profit on selling the extended warranties. Better then the profit margin on the TVs. But I'd say approx. 85-90% of my work is extended warranties, so I am a believer. With todays TV prices however, many are opting to take their chances. A Guy That'a what I did Bill and I've not had a problem with my last TV so far (4 years). | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Hewlett-Packard/G62-107SA Notebook OS Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz Motherboard Hewlett-Packard 1425 Memory 8 GB DDR3 Graphics Card Intel(R) HD Graphics Sound Card Realtek High Definition Audio Monitor(s) Displays Builtin Screen Resolution 1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz Mouse Microsoft Bluetooth Notebook Mouse 5000 Hard Drives 250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
1TB Iomega NAS. Internet Speed 60 Mbs download 3 Mbs upload Antivirus Norton 360 Browser Chrome TV repars Con men and their tricks...! problems? All times are GMT -5. The time now is 05:09 PM. | |