Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Phone - Canít download an app? Hereís why

15 Aug 2012   #1
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 
Windows Phone - Canít download an app? Hereís why

Quote:
If you’ve tried to download or update an app this week and keep getting an error message, I want to briefly explain why and what we’re doing about it.

What’s going on

We’ve run into an issue with the digital certificates used to sign apps, and this is preventing some phones from installing some apps published during the last couple of days.

We’ve investigated and determined the issue only affects phones that upgraded to Windows Phone 7.5 from an earlier version of the operating system. It does not appear to impact phones sold with Windows Phone 7.5 preinstalled.

We estimate the issue also affects only a small percentage of the 100,000-plus apps in Marketplace. Among the more popular ones affected are the New York Times, WhatsApp, and Translator from Bing—all of which recently issued new updates.

There’s nothing wrong with your phone and everything else should work fine.

What we’re doing

We know what’s causing the issue and are already planning to roll out a fix. Until that’s finished, we’re going to temporarily stop publishing new apps in Marketplace.

If you get an error message while installing or updating an app, the best thing to do is wait for us to correct the problem, which we’re working to do as quickly as possible. I don’t recommend uninstalling any apps on your phone, since you likely won’t be able to download them again until the issue is resolved. Also, you’d lose any saved data for that app. Again, the vast majority of apps and games in Marketplace should install without trouble.

We’ve created a place in our Microsoft Answers forums for your questions. If you’re a developer, read Todd Brix’s post today for more on our short-term app publishing and certification plans.

I’ll update you when there’s more news.
Source: Can
My System SpecsSystem Spec
Reply

Thread Tools



Similar help and support threads for2: Windows Phone - Canít download an app? Hereís why
Thread Forum
I need to download Windows 7 USB-DVD Download Tool. why is it harmful Installation & Setup
Windows Phone 7 Chillout Room
Download Free Windows 7 RTM Download Manager Software
Accused Phone Thief Snared After Phone Sends Pic to Vic Chillout Room

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:47 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33