When I upgraded to a smart phone, I succombed to Apple and got a (Verizon) iPhone4 as there were a couple of apps that I wanted that were only available for Apple products. The first thing I found out is it works the way it wants to, not how the user wants it. When I connected it to my PC (I had to do that initially) it took my entire address book, which I didn't want on the phone as it also has an e-mail list for a club that I maintain. Second it took 3 hours on the phone with Verizon tech to get it activated. I decided I didn't want it and shipped it back. I talked to a customer service rep about a different phone and was told the Samsung is just like the Apple except it uses Android OS. I got a Samsung Galaxy S "Fascinate" phone. It has its drawbacks and limitations too and I can't delete a lot of the pre-installed garbage, and the last OS update now causes it to periodically lockup and it must be reset by removing the battery. Sadly, I have to admit my daughter's (AT&T) iPhone4 works better than my Samsung "clone".