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Windows 7: Error signature on xp

21 Oct 2009   #1

Windows 7 64 bit
 
 
Error signature on xp

I am at work and I have got this report on 7 to 8 computer in different buildings. That there computer shutdown by there self and gives this error

Error signature
BCCode: 100000d1 BCP1: 00000006 BCP2: 00000002 BCP3: 00000000 BCP4: B9E367D4 0SVer: 5_1_2600 SP: 3_0 Product: 256_1

Error Report Contents
C:\DOCUME~1\(client name here)\LOCALS~1\Temp\WER4961.dir00\Mini101909-01.dmp
C:\DOCUME~1\(client name here)\LOCALS~1\Temp\WER4961.dir00\sysdata.xml

This are new computer (dell optiplex 960, 760). I have already Google this problem and I do not think it is a memory problem. I have also look up the video card driver and could not find my driver date (it was the most up to date) kind of thought that was weird. Thank you for you help
My System SpecsSystem Spec
21 Oct 2009   #2

Windows 7 Ultimate x64 SP1
 
 

If you could up load those dump files we would be able to look deeper into the problem.
My System SpecsSystem Spec
21 Oct 2009   #3

Windows 7 64 bit
 
 

noob quesion how do I do that?
My System SpecsSystem Spec
.


21 Oct 2009   #4

64-bit Windows 8.1 Pro
 
 

navigate to c:/windows/minidump ... zip up the .dmp files and upload them as an attachment....
My System SpecsSystem Spec
21 Oct 2009   #5
Microsoft MVP

W 7 64-bit Ultimate
 
 

It's the same way to attach a zip file as it is for a snip.


Error signature on xp-capture2.jpg


My System SpecsSystem Spec
22 Oct 2009   #6

Windows 7 64 bit
 
 

Here are the files, thanks
My System SpecsSystem Spec
26 Oct 2009   #7

Windows 7 64 bit
 
 

Those are the right files, right. Still need help
My System SpecsSystem Spec
26 Oct 2009   #8
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by The Coldest View Post
Here are the files, thanks
Quote   Quote: Originally Posted by The Coldest View Post
Those are the right files, right. Still need help


Hello The Coldest.

You'd get a better response if you started a new thread HERE, rather than buried in another thread.
My System SpecsSystem Spec
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