New
#1
Interesting phone call
I got a call today from a gentleman claiming he was from Windows Technical support and that he had some reports that my computer was having problems.
This seemed like the same scam call I've had in the past so I gave him my standard answer which is to ask which machine he was talking about since I have about a dozen. He then rattled off a machine id number and also my name and address. He claimed I had submitted some error reports on Sept 9th & 10th and that they had some updates they were trying to send me as a result but my computer was refusing them. He never got around to asking me to give him access to my computer but I couldn't faze the guy. Typically, when I start asking questions these scammers simply hang up. He seemed very legit even though I knew better. I told him I didn't believe he was from MS at which he countered that he was not from MS but his company was contracted to by MS and error reports were routed to them. I finally just told him I wasn't interested in whatever he called me about and we said goodbye.
These scammers seem to have gotten pretty sophisticated to where they can answer questions intelligently with reasonable answers. I'm sure someone less knowledgeable than me would have easily fallen for his drivel. The one thing that sticks in my craw is, How did he have my name and address? I guess he could have gotten it off the web somewhere but it still bugs me.