Today [14.2¾]

Joan Archer said:

I've had no service all morning, got up and hubby said the broadband's down, so I checked did a restart of the router then started to go through the steps shown on the computer to fix it. I lifted the receiver on the phone and had no dial tone. They give you an 0800 number to ring and tell you it wont cost from a BT Landline, silly people I don't have a landline.


Anyway phoned from my mobile and yes there is a fault and they'll send an engineer but if it's on my property it will cost me about £129, get a text to say it should be fixed by the 3rd April


I looked down the drive and saw a man at work road sign and cabling so went down the drive and saw just down the road men replacing a pole and working on the wiring that had been on it. I asked one of them if he was BT and he said yes they had been there since 7am changing the pole, give them another hour or so and we should be back on, service was resumed just before 2 o'clock.


What makes me laugh is that obviously BT knew the work was being done on the pole so service would be interrupted so why not say when I phoned that was the problem instead of yes there's a problem we'll get onto it and it should be fixed by the 3rd April.

Left hand. Right hand.

From what I have heard of BT, it sounds normal, no customer service. Same over here with Comcast, they don't care.

My nephew has just given up on BT and gone to Virgin.

Britton30 said:

Thank Heaven they kept you from the evil citizens of Naples, who know what could have happened if you went to Wal Mart for food or something.

Speaking of food ..... we (everybody on the show) HAD to buy THEIR bottled water both for personal use and for sales. (The water on the fairgrounds was a sickly orange like the pictures of the tap water from the Sochi Olympic's, but it was safe ..........) And yes it was 3 dollars a 16 ounce bottle. I can remember when Southwest Florida was pretty much nothing but jungle south of Sarasota/Bradenton and think I prefer it that way!

As an aside, I've never seen such spoiled kids as at Naples and at the Florida Strawberry Festival in Plant City. But at least the people and police of Plant City treated us like citizens and not enemy combatants.

Good News then Scott, my water is only $1 if you stop by this summer.

Britton30 said:

Good News then Scott, my water is only $1 if you stop by this summer.

WooHoo! I'll be there! Sometime in the last week of July! Dollar water..... Iron Man 3 ..... how can I resist!

Gotcha beat Britton.. I pay 30 cents at the bank for a bottle.

indianacarnie said:

Britton30 said:

Good News then Scott, my water is only $1 if you stop by this summer.

WooHoo! I'll be there! Sometime in the last week of July! Dollar water..... Iron Man 3 ..... how can I resist!

Start Trek Into Darkness, Thor:The Dark World, Cowboys and Aliens, Wait, there's even more!

LADYPINKtomato1 said:

Gotcha beat Britton.. I pay 30 cents at the bank for a bottle.

Well I gotta make a "profit"

kado897 said:

My nephew has just given up on BT and gone to Virgin.

That's OK if you're in an area where you can get it, my coastal village only has BT Wholesale in the Exchange and there's no chance of us ever getting fibre, so it's down to the old copper phone lines.

Last thing I said to BT (a few years ago now) was what's my MAC Code :)