So I call Adobe and get their tech support section. My issue... I keep getting a registration pop-up notification telling me to complete my registration for my product, which I've done numerous times.
This issue happens with all my "cloud" based products (Photoshop, Acrobat, Dreamweaver). None of these are cloud based paid subscriptions, but I guess they need to be registered as such to get updates. Interestingly enough I've no registration issues with Adobe Lightroom 5, which isn't tied to cloud
Anyway frustrated by yet another pop-up, I call Adobe. After explaining my issue, the tech puts me on hold, comes back and tells me the issue is "because Windows UAC is turned on" and that if I want to fix the issue I have to "turn UAC off". He than offers to show me how to do it. When I protest that I'm pretty sure that's not the problem, he then directs me to Adobe's forums as validation. Here's the post - Adobe Community: Registration PopUp Window Won't Go Away
- First off, that's an issue mostly concerning PS CS2/CS4 and Windows 7, which also had compatibility issues with those versions; I have CS6 which is 8/8.1 supported.
- Second, Adobe Cloud wasn't out, or at least in the iteration it is now, which requires "tying" your Adobe products to it.
- Third, UAC has nothing to do with "on-line" registrations
- Lastly, the tech never even bothered to ask what version of Windows this was.
When I tried to explain this, the guy just kept trying to talk over me, so I just terminated the call
This issue happens on both my machines (laptop, desktop) running 8.1. And yes, I'm allowed to have the items installed on both machines as I have the student/teacher editions.
BTW I also have Adobe Lightroom 5, but it's not cloud based (not registered to cloud) and interestingly enough, no registration issues
Anyway it would be one thing if Adobe actually provided the fix themselves, or even sanctioned it, but this is from a regular forum user with no world from Adobe. Incidentally that particular "registration" issue could be fixed by removing a particular file; I know because I've done it myself, without "disabling" UAC. And as stated, this was due to compatibility issues between Win 7 and some versions of Photoshop!
Anyway this issue is different so, pushing me to a BS fix seems to be unbecoming of Adobe, and is yet another example of companies blaming the other for their issues.