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Windows 7: Is this normal

05 Jan 2014   #1

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 
Is this normal

About 8 months ago, I was watching YouTube on my laptop and got a BSOD. I remember that a few days ago, i dropped the pc a few feet from my table. It was fine for the time until the BSOD of course. A few days to a week later, the laptop got a SMART error and on bootup, Windows alerted me to use Windows Backup. But when using it, it won't finish and i think it created a log and I saw that Windows thought my personal files were corrupted.
The question is, why would Windows tell me to backup even if it would refuse to backup the IMPORTANT FILES???

I don't think it is a virus because i copied my personal files on a external hdd and later did a virus scan on it on another laptop. It was fine. I'm 90% sure it was not a virus since the technician said it was a hdd failure.
My System SpecsSystem Spec
05 Jan 2014   #2

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

I remember thats the whole reason i actually joined SF. To get advice to lengthen my pcs' life by fixing the little problems.
My System SpecsSystem Spec
05 Jan 2014   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Test the HDD
My System SpecsSystem Spec
05 Jan 2014   #4

Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
 
 

Test the external hdd or the failed drive? It is too late to test the failed hdd because i disposed it.
My System SpecsSystem Spec
05 Jan 2014   #5

Win 7 Ultimate (64-bit), Win 8.1.1 (64-bit)
 
 

Quote   Quote: Originally Posted by Computer0304 View Post
... The question is, why would Windows tell me to backup even if it would refuse to backup the IMPORTANT FILES??? ...
The system was aware of SMART failures or whatever so warned you to backup your files since failure was imminent. It had no way of knowing that the damage was already at a point that you wouldn't be able to backup some files.
My System SpecsSystem Spec
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