Is this normal


  1. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #1

    Is this normal


    About 8 months ago, I was watching YouTube on my laptop and got a BSOD. I remember that a few days ago, i dropped the pc a few feet from my table. It was fine for the time until the BSOD of course. A few days to a week later, the laptop got a SMART error and on bootup, Windows alerted me to use Windows Backup. But when using it, it won't finish and i think it created a log and I saw that Windows thought my personal files were corrupted.
    The question is, why would Windows tell me to backup even if it would refuse to backup the IMPORTANT FILES???

    I don't think it is a virus because i copied my personal files on a external hdd and later did a virus scan on it on another laptop. It was fine. I'm 90% sure it was not a virus since the technician said it was a hdd failure.
      My Computer


  2. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
    Thread Starter
       #2

    I remember thats the whole reason i actually joined SF. To get advice to lengthen my pcs' life by fixing the little problems.
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Test the HDD
      My Computer


  4. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
    Thread Starter
       #4

    Test the external hdd or the failed drive? It is too late to test the failed hdd because i disposed it.
      My Computer


  5. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #5

    Computer0304 said:
    ... The question is, why would Windows tell me to backup even if it would refuse to backup the IMPORTANT FILES??? ...
    The system was aware of SMART failures or whatever so warned you to backup your files since failure was imminent. It had no way of knowing that the damage was already at a point that you wouldn't be able to backup some files.
      My Computer


 

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