I know this is sevenforums but I did not feel like registering on another forum for a simple question.
So I have a problem....
I think I found a new reason to hate windows 8....
A friend of mine has a Toshiba SATELLITE C55DT-A5106 whose hard disk had died. Windows 8.1
We replaced the hard drive and I went to install windows 8. Now from everything I read, it states that the product keys are stored in the bios and that you will not be asked for a product key, it will just install.
When I insert my windows 8 disk that I have, it keeps asking for a product key. (I know this disk works fine and I have gotten it to install automatically before on another retail) I have tried the generic ones on the internet figuring that later I could just change the product key but they do not work either.
Why did microsoft make this so frustrating? Why can't they just put the product key as a sticker on the laptop like they used to and call it a day?
Am I missing something? I looked at the tutorials on eight forums but all of them require you to have a product key. I do not know what it is/was.
I called toshiba support, and despite the excellent robot they have, their actual support is crap. The guy could not give me a clear answer if the product key was stored on the hard disk or in the bios. He didn't even know what a bios was...
He just kept asking me to buy recovery media disks and since the average customer does not know to create them (nor are they told) they are not available of course. I should not have to have my friend pay in order to re-install windows. It's a load of crap.
Sigh* Someone please help me with this I am pulling my hair out!
After talking to Microsoft they are not going to help me reinstall windows 8 on a laptop pc that was bought in a store. WELP, I am telling everyone I know to create recovery disks now for a retail PC.
(Of course the average user is screwed as they do not even know how or know they need to.)
Microsoft refuses help again.
Apparently if your hard drive dies you're screwed so sorry give us more money. You should not have to pay Microsoft or your manufacturer for recovery disks again to reinstall windows. That is Bull****!!!!
So now I know the real reason Microsoft embedded the key into the bios, and won't offer iso's for oem/store bought PC's. So they can screw everyone!