Frozen CPU Closed Down?

There have been several threads over on OCN.net and elsewhere speculating that Frozen CPU has gone out of business. There have been reports supposedly from former employees that the owner went on a drunken binge and trashed the place (supposedly, this has happened before). Others have reported they are now doing business with a skeleton crew. There are reports that the phones yesterday were going to FCPU's answering machine and today phone calls get a message saying the number has been disconnected. The most damaging evidence is a video this morning showing their parking lot as having several days of undisturbed snow indicating no one has been there. Their website is still up, apparently still taking orders, but hasn't been updated for a while.

Whatever the truth of the matter is, it would be wise to avoid ordering anything from there for a while until it can be confirmed if they are still in business and just going through a rough patch. I certainly hope they do remain in business because they are a good source of computer parts that are hard or impossible to find.

Thanks Lady for the information.

If your not amazon or newegg or tigerdirect, is it very hard to compete unless your name is common. I never even heard of them.

Thanks for the info though.

If you build and design your own systems amazon or newegg or tigerdirect will not meet all your needs.
If you need small things like wire, connectors, heat shrink, sleeving, bulbs,switches, tubing ect. you need another source.

I use Performance PCs .

Frozen CPU was an excellent source for custom water cooling loop parts as well as cable sleeving supplies, fans, etc. that you won't find at the big boys. PerformancePCs also helps to fill that niche but their recent revamp of their website has made it difficult to use (too heavily graphics oriented, slowing page loading, and the search engine is pretty much useless, for starters).

Sadly, it appears FCPU isn't going to be coming back soon, if at all. The owner of FCPU apparently has an addiction problem that has impacted his ability to run a business. It also appears he is in trouble with the law due to the addiction. The website is still up and still taking orders and payments but the business itself remains shut down with no signs of reopening so new orders are not being filled despite payment having been made. It is best not to order anything from them anymore.

Adding insult to injury, many of the parts one could find at FPCU can now only be found from Chinese suppliers. It normally takes quite a while to receive merchandise from China but, with the dockworkers strike over on the west coast, container ships aren't being unloaded and are waiting at anchor outside the ports.

Of all those, McMaster-Carr is the most stable. They have been providing a huge variety of supplies, tools. etc. for a large number of industries for over forty years (yeah, I'm old enough to have used them back then). They are great for difficult to find fastening hardware, tools, etc.

Sidewinder was MIA for a while a short while back but is back in operation now.

I worked with Performance PC giving suggestions to help their new site when they first changed over. Some of my suggestions they accepted and some they didn't.
To me its cluttered with to much B/S, but they have improved the speed. It takes some time to figure out how to find things with out tripping over all the garbage on each page.

In my experience with them it's been all around okay. If by chance I have a problem it only takes a couple of email to get things straight out again.
Some of the bigger items they are not very price competitive, but that is what shopping is all about.

Layback Bear said:

I worked with Performance PC giving suggestions to help their new site when they first changed over. Some of my suggestions they accepted and some they didn't.
To me its cluttered with to much B/S, but they have improved the speed. It takes some time to figure out how to find things with out tripping over all the garbage on each page.

In my experience with them it's been all around okay. If by chance I have a problem it only takes a couple of email to get things straight out again.
Some of the bigger items they are not very price competitive, but that is what shopping is all about.

I wish they had paid more attention to your suggestions. Their search engine is a joke (their fuzzy search is a furry as an Old English Sheepdog) and, as you said, the new site is too cluttered. I use an external search engine to search their site most of the time. I haven't ordered anything from them yet since they put up the new page but I've seen a few complaints about problems when ordering.