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Windows 7: Anyone with MagicJack experience ?

28 Apr 2015   #1
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 
Anyone with MagicJack experience ?

I've heard and read mixed reviews about MagicJack (MJ).
How is it for reliability, quality, etc. ?

From what I've read a good internet connection is needed for "quality" service with MagicJack.
What does that really mean ???
Is it the internet connection speed, or what other factors do i need to consider ?

I've been having ISP problems for the last month or so.
I have att Uverse "triple play" - Internet (15 Mbps down), Phone, and Television.
Lately Uverse has been going out for hours or days at a time ...
Yup, I've called and reported my problem ...
They have sent techs to my house, drilled holes, rewired, new modem, nothing so far fixes my problem.

I "think" i need a landline phone, and Uverse is not reliable for me now.
I'm rethinking my need for landline/cell phone ...
Should i get MagicJack and an "emergency" cell phone ???

I'm 65 years old and most people I help are senior, 60-90+ years old.
They are not technical and often poor vision/hearing, etc.
Helping friends and family using Teamviewer and a speaker phone is important to me.

I can switch to Time Warner Cable, or the new guy in my neighborhood (North State Communications).
North State has gigabit internet, but i don't know anyone that has experience with them.
They would have to lay cable from the street to my house, drill holes and do whatever to "wire my house".
I really don't want more holes and wires, etc.

My current Uverse internet service works or it doesn't.
When it works, it works fine, when it doesn't work, nothing works ...

Is 15 Mbps down (Uverse) good enough for MJ, or is a slower TWC good enough, or is North State gigabit network a good bet ???
I'm not a gambler, but i do luv watching the old Maverick westerns

My System SpecsSystem Spec
29 Apr 2015   #2
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I have been using 2 different ones for several years, now. Great for Long Distane US calls & faxing.
Sometimes they drop the call, but maybe the fault of the ISp, or internet speed, glitches, etc.

It has been worth it in the savings of $$$$$$$$$
My System SpecsSystem Spec
29 Apr 2015   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I have been using it a while. But it stopped working. I rarely use my home phone, and since it stopped working, it emails me any messages that come in. Since I like that, I never looked in to why it stopped working. When it did work, the connection and quality were good. You wouldn't know it wasn't a hard line. A Guy
My System SpecsSystem Spec
.

29 Apr 2015   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thanks for the replies and help !
I'm going to pick up a MJ and test it.
I just need to get my internet working reliably before i test MJ ...

Good news is since the latest tech did his magic, i haven't seen where my ISP connection went down, apx 20 hours now ...

As i was without service for apx 60 hours last weekend, they taught me an expensive lesson.

They charge me for 24/7 service, but if i have a problem "off business hours", no support technician is available to fix the problem for me "a home user". That's how i get help spending $200+ a month for their service.
I also learned the only thing i really missed on TV was Golf Channel tournaments.
$100+ a month for that isn't worth it ... i get 350+ channels now ...
My System SpecsSystem Spec
29 Apr 2015   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

I figured they were just snake oil or something :/
Hell I don't have a wire phone anyway
My System SpecsSystem Spec
29 Apr 2015   #6
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Quote   Quote: Originally Posted by A Guy View Post
I have been using it a while. But it stopped working. I rarely use my home phone, and since it stopped working, it emails me any messages that come in. Since I like that, I never looked in to why it stopped working. When it did work, the connection and quality were good. You wouldn't know it wasn't a hard line. A Guy

Bill, on their website, you can get a LIVE CHat. I had to do this once or twice. They give you a link to click on and it updates the FIRMWARE in the MagicJack unit. Then it starts working fine again. Yes, I get emails that somebody left a voice mail message. Then I can play it in windows media player. I have to make sure my speaker icon is NOT muted
My System SpecsSystem Spec
30 Apr 2015   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Bill, on their website, you can get a LIVE CHat. I had to do this once or twice. They give you a link to click on and it updates the FIRMWARE in the MagicJack unit. Then it starts working fine again.
Thanks Doc for that tip, much appreciated
My System SpecsSystem Spec
05 May 2015   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

My broadband service went out again.
I pay $200+ a month, and this is what i put up with.
4-5 techs in the last month, rewired my house, new cable laying from the "pedestal to my house", ...
Another one due by 8pm today ...



Anyone with MagicJack experience ?-isp_out_01.png


My System SpecsSystem Spec
08 Jun 2015   #9
Laith

Windows 10 Professional x64
 
 

It's pretty awesome, me and my dad uses it to call siblings in the USA.
My System SpecsSystem Spec
09 Jun 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

Hey David, sorry to hear you have problems. Do you guys use a phone line-data filter in the US? Did they change your port on the DSLAM device?

Out of curiosity, 200 USD? Really? What's the break-up of that amount?
Here in Turkey (less developed):
- cable tv 300+ channels: 4.5 USD
- cable Internet 100/4 Mbps (250 GB quota): 50 USD
- landline phone: 7 USD + what you speak
Technical service is free

I guess services may be more expensive there due to minimum wages and whatnot but still... How much are the rates for the alternatives you mentioned?
My System SpecsSystem Spec
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