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Windows 7: Filing a complaint about Diginal River Inc?

11 Nov 2009   #11

Windows Seven

Yes, as a matter of fact I did directly copy and paste it and noticed how they spelled inconvenience wrong <_<
My System SpecsSystem Spec
11 Nov 2009   #12

Windows 7 Ultimate x64, Mint 9

I was referring to the grammar mistake.

My System SpecsSystem Spec
11 Nov 2009   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1

This will be ship through USPS.Please be patience waiting for your product.
My System SpecsSystem Spec

13 Nov 2009   #14

Windows 7 Pro (64-bit), Arch Linux

Quote   Quote: Originally Posted by SectorStar View Post
1. The 24th was the SAME day I ordered it, which sounded kind of ridiculous to me, as I order many things online and they NEVER ship the same day I order them.
It's pretty standard for me that shops ship my stuff on the same day I order it. My games vendor sends off orders on the same day if I order before 2pm, as does the store where I usually buy electronics from. No express shipping either. So this alone doesn't make is suspicious, especially if it's something simple like shipping a DVD.

But since you still didn't get it, yeah, doubt they sent it. But the US is much larger than Germany. Here, even regular mail and packages arrive within 1-2 days.
My System SpecsSystem Spec
13 Nov 2009   #15

Windows 7 32-bit

Have you actually received a real email confirming dispatch and includes a tracking number.

I pre-ordered mine as a student and it did take a while for them to actually ship it but once it was it arrived quickly.

My System SpecsSystem Spec
14 Nov 2009   #16

Windows Seven

The first time I asked about a tracking number, that part of my email was ignored along with asking for a phone number to customer service beings I wasn't getting any help. The second time I asked they told me there was no tracking number as they're shipped in bulk. I know thats B.S. though, by law they have to have some type of tracking system on anything sent in the mail to know where it originally came from or got shipped from last.
My System SpecsSystem Spec
14 Nov 2009   #17

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

@ SectorStar,

My college student apprentice ordered the x64 Prof DVD mailed out on Nov. 5th, Yesterday, the 12th in came in the mail ! I would bet yous is lost or stolen

" Doc "

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Filing a complaint about Diginal River Inc?-p1020502-600-x-450-.jpg 
My System SpecsSystem Spec
14 Nov 2009   #18

Windows Seven

I don't think it was stolen, it was just never shipped in the first place when it should have been! That's probably why they conviently didn't give out a tracking number so I couldn't prove that it was or wasn't shipped on the day they claimed it was. The last email said it shipped on Tuesday (Nov 10th) and at this point I wouldn't be surprised if it took the whole 7-14 days to get here on November 24th as the last email I got said. But if it indeed comes on that day or shortly before, it'll have taken exactly a month from the day I ordered it to get here <_<
My System SpecsSystem Spec
14 Nov 2009   #19

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

On the shipping label there is a Delivery Note # 279xxxx053
Shipment 11-05-2009

Then there is a vertical BarCode in the middle of label 27900xxx1abc1628

Presorted Standard Us Postage Paid, Fishers, IN 46037 Permit 565eVS

" Doc "
My System SpecsSystem Spec
24 Nov 2009   #20

Windows Seven

Well today is the 24th, the second time now I've been told that my disc should arrive on or before a certain date. And guess what? NO DISC! <_<
My System SpecsSystem Spec

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