No access

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  1. Posts : 748
    Vista and now 7 in 32 and 64 bit.
       #1

    No access


    I am receiving this when I attempt to access a particular forum site. Other users, I understand, are using the site normally, although there have been a few similar complaints.
    The Administrator appears to be unable to rectify the problem.
    Any ideas?


    No access-capture.png

    I should add that this happens with three different browsers.
      My Computer


  2. Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       #2

    davehc said:
    I am receiving this when I attempt to access a particular forum site. Other users, I understand, are using the site normally, although there have been a few similar complaints.
    The Administrator appears to be unable to rectify the problem.
    Any ideas?


    No access-capture.png

    I should add that this happens with three different browsers.
    Typically this is a DNS problem if the web site is really on line.
      My Computer


  3. Posts : 1,506
    W7 Ult. x64 | OS X
       #3

    That means that there's an issue somewhere between you and the website.

    Try running a ping and tracert to the website in question, that should tell you where you're losing the connection.

    Start > Search "cmd" > Open cmd.exe

    ping http://www.website.com

    OR

    tracert http://www.website.com
      My Computer


  4. Posts : 2,737
    Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
       #4

    pathping is another good one.

    pathping www.website.com
      My Computer


  5. Posts : 748
    Vista and now 7 in 32 and 64 bit.
    Thread Starter
       #5

    Ah. I should have amplified that I have tried the known command prompt methods.
    It only indicates, that the site exists and is at the end of the path.
    Pinging and tracert, produce the same positive result.

    No access-ping.png
      My Computer


  6. Posts : 51,463
    Windows 11 Workstation x64
       #6

    I just knew it would be that site.
      My Computers


  7. Posts : 748
    Vista and now 7 in 32 and 64 bit.
    Thread Starter
       #7

    Ah well. We are two family members stuck with it. Guess we will just have to abandon the site. Very weird.
    I did notice, after further experiments, that if I typed the IP address in the address bar, it came up with the message that the site did not exist. It certainly does and is in constant use.
      My Computer


  8. Posts : 51,463
    Windows 11 Workstation x64
       #8

    Interesting, when I typed the IP address I get a plesk holding page.
      My Computers


  9. Posts : 51,463
    Windows 11 Workstation x64
       #9

    Dave does this happen on more than one PC?

    If not try from an administrator cmd prompt:- netsh winsock reset
      My Computers


  10. Posts : 748
    Vista and now 7 in 32 and 64 bit.
    Thread Starter
       #10

    Yes. On all household PCs through the same router. (I have done nothing to the router config.)
    Just going for a reboot afetr resetting the winsock.
    Later:: No change. By the way, I also get the "Plesk" site, I am now wondering if there is not a problem with this.
      My Computer


 
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