Problem with old Intel 486 PC

I picked up a Tandy Sensation! computer today at a yard sale. It went for around $8,000(?) in 1992. Got it for free. Anyway, it comes with Windows 3.1 and MS-DOS 6.0. Everything works perfectly- except the CD-ROM drive. It's detected by the PC and all that, but the disk tray doesn't open. I've tried the manual way(Push tray in slightly), and the automated way(Eject button in Media Player). The automated way spurts out "The MCI Device you are using does not support this command.". Here's a picture of the PC:



Any ideas?

I'm not so sure that the chillout room is a proper place for support questions. Don't be surprised if the staff moves it somewhere else.

The other sections are for Windows 7. This computer is 18 years old.

Power cables are fine. I got a response on another forum. The person says these old drives malfunctioned a lot, so it needs to be replaced. I have a spare IDE Drive, so I can use that. Only problem is that the mounting screws are on the bottom of a tray. I've badly illustrated this in Paint:

Hi Whoo!

The manual way that you mentioned, does it sound like this: Take a pin and insert it in the little hole below the tray and push till the tray is ejected.

Cause that trick is still followed to this day, so it might help. Provided of course such a pinhole does exist on the drive! :P

Do have a old CD drive with the DOS drivers?