BT engineer is magic!


  1. Posts : 3,427
    Windows 10 Pro x64
       #1

    BT engineer is magic!


    I honestly cant believe this.... yesterday my phone decided it was going to die, taking my broadband down with it so i phoned up BT (who own the phone lines here in the UK) who sent someone out to fix it.

    Now i don't know what he did, he said something about changing something in the box which is the junction between where my phone leaves the house and the main "trunk line" to the exchange... but he has managed to make my broadband impossibly fast for my line length,

    My stats yesterday (before the fault)
    Downstream Sync Rate - 6496 kbps
    Attenuation - 42
    SNR Margin 6
    IP profile (basically the speed that BT let you have, based on the sync speed): 5500 kbps

    usual "actual" download speed (after overheads): about 5200kbps

    stats after he fiddled with the box:
    Downstream Sync Rate - 8096 kbps
    Attenuation - 42
    SNR Margin 6
    IP profile: 7000 kbps
    actual download speed (after overheads) 6400kbps

    now my exchange supports "up to 8mbps" which means basically that if you live next door to the exchange you get 8Mbps (actually 7Mbps because of the IP profile) so basically, my 3 mile long line, is the same as someone who lives on top of the exchange

    Im pretty sure thats actually technically impossible!
    Magic :)
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    BT engineer must likely removed the bell wire.
      My Computer


  3. Posts : 3,427
    Windows 10 Pro x64
    Thread Starter
       #3

    isnt the bell wire in my house? he didn't do anything to my NTE5 socket, it was all done at the junction box down the road, and it doesnt explain how my line is achieving a better speed than is theoretically possible

    of course its possible that whatever was failing was actually dragging the line down, and i just have a stupidly clean line,

    obviously im not complaining, just found it suprising is all
      My Computer


  4. Posts : 1,275
    Windows 7 Home Premium
       #4

    severedsolo said:
    obviously im not complaining, just found it suprising is all
    Exactly......don't complain,lol.
      My Computer


  5. Posts : 11,408
    ME/XP/Vista/Win7
       #5
      My Computer


  6. Posts : 7,538
    Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
       #6

    Don't forget as well that the line will have to settle again so you could have fluctuation for about 10 days until it finds the speed that is stable for your line.
      My Computer


  7. Posts : 3,427
    Windows 10 Pro x64
    Thread Starter
       #7

    joan don't say that you'll jinx it, so far its been stable at the "impossible rate" for 2 days and counting :) only thing that was needed was a reconnect on the PPPOA session to get my ISP to register the higher IP profile
      My Computer


  8. Posts : 7,538
    Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
       #8

    Fingers crossed that it stays at that speed then for you I'd hate to jinx it
      My Computer


  9. Posts : 258
    Windows Home Premium (64)
       #9

    He may have enabled the "crank up the speed temporarily" option in the box, to give him enough time to drive off into the distance. :)

    If he has not done that, then please send him round to me.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:39.
Find Us