Today I discovered the enigma that is Fios availability. In my neighborhood in Staten Island, NY, I spent 30min online with a Fios rep discussing why Fios wasn't available for my specific address yet. My household has been looking to swith from TWC for quite some time now howeve this availability issue had hindered that. However we found out our neighbor a house across from us has Fios triple play and our neihbor whose house is semi-detached from ours has full triple play availability (according to their online checker). Well after a failed chat online I call them up to find out Fios is supposedly engineered by address not general locality, however, it's a simple work around apperntly as my house which is technichally not serviced Fios will be getting the entire triple play hooked up in a week or so. Just goes to show how accurate sales reps are and how shared utility poles do offer Fios when you haggle right.