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Windows 7: BSOD Tutorials and Information Links


07 Jan 2012   #1

Windows 7 Home Premium 64 Bit OS
 
 
BSOD Tutorials and Information Links

Whilst trying to wrap my head around what is involved in trying to learn
how to analyze BSOD's, and furthermore analyze and make sense of data generated by Windows event logs (see Event Viewer), I have come
across a series of tutorials, articles and websites which may assist anyone
else looking to learn more about the procedures to take.

This for myself, was after spending several hours trying to learn by way of Instant Messenger which is not really a viable option apparently (thanks for the time anyway zigzag). I am also not the type of person who will allow access to my computer at will so I can sit there and watch as someone else shows an on screen demonstration either, so to state the obvious, the following information is for newcomers like myself who might like to learn more about their machines and the errors which they may be reporting.

The following information is from my favourite on line friend (and the people who put the info there!) who I refer to in many of my posts as Dr Google. Some or maybe even all of these sites have more than likely already been explored by the advanced users of this site, but here are my findings anyway for all us noobies.

1) Troubleshooting Microsoft Windows Event Logs

This is a well layed out website where you can enter the Event ID and Event Source reported by a log from Event Viewer. Various reasons for the event will be returned and many are source specific meaning that if there are 3 or 4 possible causes for example, you will be able to narrow the problem to the specific source error message you can see in the event log.

The majority of services on this site are free however there are fees applicable in relation to viewing advanced solutions which I could see the benefit of if you were say a systems admin or couldn't afford the time to Google around for problem specific info.

2) Troubleshooting Windows STOP Messages

This site actually had the link which led to the above site. Lots of good info here.

3) Windows Debuggers: Part 1: A WinDbg Tutorial - CodeProject®

WinDbg (Windows Debugger) tutorial written by Saikat Sen. Apparently this tutorial is one of the old time staples. There are heaps of other good links at this site to. I was a little disappointed that the tutorial was labelled as Part 1 and there were no futher parts to it but hey........

4) Win XP - BSOD ~ How to use Debugging Tools For Windows - PC Perspective Forums

WinDbg tutorial which refers to Windows XP but this one has some nice step through piccies.

5) Debugging In Progress... - Site Home - TechNet Blogs

Technet blog - obviously!

6) FaultWire Fatal BSoD Solutions

Faultwire - this site is AWESOME!!! - woot woot

7) Maximum PC | Blue Screen of Death Survival Guide: Every Error Explained - Page 1

Maximum PC 4 page article explaining the frequently seen error messages relating to BSOD's

Edit: I forgot to also mention that this forum has some information on BSOD's which can be found at the top of the Crashes and Debugging section, and also, as recommended by various members here, check out these links at carrona.org (with SF contributing members jcgriff2 and Jonathan_King providing valuable input)

8) http://www.carrona.org/dvrref.php

Driver reference table for if the WinDbg software can give a good indication of a "Probably caused by"

9) http://www.carrona.org/drvrdown.html

For driver and download links to various manufacturer sites and software providers

10) http://www.carrona.org/avuninst.html

For a comprehensive link list to various antivirus uninstallers should the BSOD team advise that the antivirus be un-installed for running of MalwareBytes and MSE (Microsoft Security Essentials)

And after writing all of that edit I noticed that Anak had mentioned it!!! Thanks Anak
--------------------------------------------------------------------------------------------------------------

So there it is - in the 2 days I have for the majority been offline here at SF's I have managed to come across a plethora of information. I was told that it was a learn as you go thing and that I wouldn't find anything tutorial like (no offense Ken) out there in the big wide web, but I guess if you seek, you shall find.

I don't profess to know how to solve some/ any/ or all of these problems yet and maybe I never will, but this information certainly won't hurt the cause that's for sure.

I'm not giving up yet!

Enjoy


My System SpecsSystem Spec
.

07 Jan 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Have you seen this page? www.carrona.org it is by usasma, he helps out with BSOD's
My System SpecsSystem Spec
07 Jan 2012   #3

Windows 7 Home Premium 64 Bit OS
 
 

Thanks Anak - have edited my post

Is usasma and John Carrona the same person?
We indeed are in esteemed company here at SF!
My System SpecsSystem Spec
.


19 Mar 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

It doesn't seem AllOnTheBus has been alive recently, but I want to make an addition to his list.

I've decided to make my articles that I've written for assistance to other techs for debugging available publicly. They're not really tutorials, per se, but detailed examples of debugging cases which explains as simply as I can what I'm doing and the methodology and mechanics behind each decision.

All are available here.

Hope it helps.
My System SpecsSystem Spec
19 Mar 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by AllOnTheBus View Post
Thanks Anak - have edited my post

Is usasma and John Carrona the same person?
We indeed are in esteemed company here at SF!
Somehow I missed answering your post AOTB, my apologies!

But, yes they are one, and the same.

~~~ ~~~~ ~~~

Vir, Thank you for suppling that informative link, its been put in my chest O' marks!
My System SpecsSystem Spec
17 Apr 2012   #6

Win7 Ultimate x64 SP1 / WCP x64 / Ubuntu 11 x64
 
 

How do you generate a list of outdated drivers that need to be updated? Manually?
My System SpecsSystem Spec
17 Apr 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Aside from some private scripts JCGriff has made, the only way I've found to do so is to open the latest crashdump with Windbg and do "lmsm t" on it (no quotes, obviously). This'll sort loaded drivers at the time of the crash by their name and provide a timestamp for each one. Now as to sorting by timestamp or condensing it to just 3rd-party drivers, well, I think there are some smart programmers out there that are willing to do just that. I did find one person that had a VBscript available to do so which is offered here. Hope you know how to deal with em.
My System SpecsSystem Spec
17 Apr 2012   #8

Windows 7 Professional x64
 
 

Just one word of caution: don't worry too much about long lists of drivers to update. For example, a crash that blames nvlddmkm.sys probably isn't going to be solved by updating AVG, and if you have a dozen dumps all blaming ntkrnlmp.exe, you're clutching at straws worrying about that outdated Realtek ethernet driver. Rather than waste time on that, consider running driver verifier if no 3rd-party driver is blamed. If Verifier_Enabled dumps blame system drivers, 99.5% of the time hardware is the problem. SPTD being a notable exception.

Contrary to a notion that was running around here for a while, driver verifier isn't "risky" or "overly aggressive". True, sometimes it flags system drivers and prevents the system from booting, but if that happens, boot into Safe Mode and disable it. Every BSOD analyst should feel comfortable recommending its usage.
My System SpecsSystem Spec
17 Apr 2012   #9

Win7 Ultimate x64 SP1 / WCP x64 / Ubuntu 11 x64
 
 

Quote   Quote: Originally Posted by Vir Gnarus View Post
Aside from some private scripts JCGriff has made, the only way I've found to do so is to open the latest crashdump with Windbg and do "lmsm t" on it (no quotes, obviously). This'll sort loaded drivers at the time of the crash by their name and provide a timestamp for each one. Now as to sorting by timestamp or condensing it to just 3rd-party drivers, well, I think there are some smart programmers out there that are willing to do just that. I did find one person that had a VBscript available to do so which is offered here. Hope you know how to deal with em.
This did sort out the drivers: .shell -ci "lm nt" cscript c:\mysort.vbs
I was wondering if we can filter non-3rd party drivers.
My System SpecsSystem Spec
16 May 2012   #10

Windows 7 Home Premium x64
 
 

Just want to say thanks for posting the tutorial Allonthebus.

I recently decided to learn how to debug and this post gave a wealth of information to start with.

Thank you sir.
My System SpecsSystem Spec
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