Help memory dump error!

kenx3a

New member
Local time
1:33 AM
Messages
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I was using my laptop Acer Aspire 4736Z yesterday and when i opened it today everytime i end up on the boot screen it shows a blue screen with a memory dump title thingy... don't know what to do please help me!:cry::cry::cry::sleepy::sleepy::sleepy::cry::cry::cry:
And the thing is i can't post the memory dump file because im using my old windows 7 ultimate on the same computer..... please help i don't know what to do!
I CAN'T EVEN OPEN IN SAFE MODE I DON'T KNOW WHAT TO DO!!!!
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736Z
OS
Windows 7
CPU
Acer Aspire 4736Z
Graphics Card(s)
Intel
Hi,

I don't understand what you meant by using old window 7? Are you having 2 Window 7 OS on the same computer?
If that is the case, go to Window.old in the Window 7 that you can get in, navigate to window.old-->Window-->minidump

Sorry if I miss understood u
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
Hi, Yes i have 2 windows 7 OS on my laptop (sorry I'm a 12 year old Fiipino kid I may not speak good in english)
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736Z
OS
Windows 7
CPU
Acer Aspire 4736Z
Graphics Card(s)
Intel
If that is the case, go to Window.old in the Window 7 that you can get in, navigate to window.old-->Window-->minidump, zip all the .DMP files in there and upload it to forum
 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
I can't find window.old i found windows.old on my F:/ driver but the folder is empty.... when the memory dump happens it says Process_Initialization_failed or something.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736Z
OS
Windows 7
CPU
Acer Aspire 4736Z
Graphics Card(s)
Intel
Do you have another partition on the same hard drive, or another hard drive with the other Win 7 OS on it?

If so, go to that drive, and go to Minidump and then upload the dumps.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
No sir but all i know is that when it starts memory dumping it says
PROCESS_INITIALIZATION_FAILED
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736Z
OS
Windows 7
CPU
Acer Aspire 4736Z
Graphics Card(s)
Intel

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
May I ask you some questions:
-Have you recently install any new software, window update or drivers? Because you got that blue screen on boot, it can be caused by many thing including:


  • A new hardware or software has been improperly installed
  • You have recently installed a Windows update, generally a driver update, which is incompatible with operating system
  • The hard disk is infected from disk errors
  • RAM is faulty
  • One or more critical system files are missing or damaged
I thought that you could get into safe mode in case you have installed any new software, but you couldn't right? Therefore Can you check if you have system restore point that could make your system back to the time before you encounter that error?
http://www.sevenforums.com/tutorials/700-system-restore.html

Also perform a http://www.sevenforums.com/tutorials/433-disk-check.html

That's something for you to try

Regard

Tuan


 

My Computer

Computer Manufacturer/Model Number
Lenovo T400 2767 2JU
OS
Microsoft Window 7 Professional 32 bit
CPU
Intel Centrino2 vPro
Memory
2GB DDR3
Graphics Card(s)
ATI Radeon 3400
Sound Card
Conexant 20561 SmartAudio HD
Monitor(s) Displays
Thinkpad Display
Screen Resolution
1280x800x49 hertz
Case
Magnisium, Fe, etc..
Keyboard
embeded
Mouse
Logitech
Internet Speed
54Kb/s
A problem has been detected and Windows has been shut down to prevent damage to your computer.
PROCESS_INITIALIZATION_FAILED
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:
*** STOP: 0x00000060
Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further
assistance.
 

My Computer

Computer Manufacturer/Model Number
Acer Aspire 4736Z
OS
Windows 7
CPU
Acer Aspire 4736Z
Graphics Card(s)
Intel
STOP: 0x00000060/B] This is a general hardware fault. Without the actual .dmp files its hard to pinpoint the actual problem, but you can do the following..

Check for Defective Hardware... Confirm the hardware is working correctly using a hardware diagnostic program. If you suspect a specific hardware item, such as memory stick or video card, try replacing it with known good hardware.

Don't overlook the possibility that hardware was not installed correctly, especially anything you installed just prior to the problems starting. Make sure all cards and memory are securely seated in their slots. Verify disk drive cables are properly connected and are not loose.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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