Windows 7 - Stop code 0x0000003b

mintroll · 10-23-2010

Hello,

After playing games (e.g HoN, RF Online), bsod is always encountered on game exit. I downloaded a bsod dmp reader and most of the bsod are caused by ntoskrnl.exe. All drivers are updated. Any help would be appreciated

I've perfomed the steps in BSOD - Posting Instruction

PC Specs
OS: Windows7 64bit
Proc: Intel Core i7-920
Mobo: MSI X58PRO-E
Vid Card: MSI HD5850 1gb 256bit DDR5
Ram: Kingston 6gb DDR3 (3 2gb sticks)

zigzag3143 · 10-23-2010

Quote: Originally Posted by mintroll

Hello,

After playing games (e.g HoN, RF Online), bsod is always encountered on game exit. I downloaded a bsod dmp reader and most of the bsod are caused by ntoskrnl.exe. All drivers are updated. Any help would be appreciated

I've perfomed the steps in BSOD - Posting Instruction

PC Specs
OS: Windows7 64bit
Proc: Intel Core i7-920
Mobo: MSI X58PRO-E
Vid Card: MSI HD5850 1gb 256bit DDR5
Ram: Kingston 6gb DDR3 (3 2gb sticks)

These were caused by a memory exception, that your virtual HD software caused. SPTD.sys (used by daemon tools/alcohol120) is a known cause

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
[/quote]
You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Also update the below drivers.

Old drivers

Code:

VComm.sys        fffff880`08745000    fffff880`08747880    0x00002880    0x47948155    1/21/2008 07:26:13                        
IvtBtBus.sys        fffff880`05147000    fffff880`0514d180    0x00006180    0x486b26d1    7/2/2008 02:57:21                        
adfs.SYS        fffff880`07023000    fffff880`0703b000    0x00018000    0x490f2b4e    11/3/2008 12:48:14                        
btnetBus.sys        fffff880`05136000    fffff880`0513d200    0x00007200    0x493b5381    12/7/2008 00:39:29                        
BtHidBus.sys        fffff880`01633000    fffff880`01637700    0x00004700    0x4964ca41    1/7/2009 11:29:05                        
VcommMgr.sys        fffff880`0513e000    fffff880`05146d80    0x00008d80    0x4964f17e    1/7/2009 14:16:30                        
cpuz132_x64.sys        fffff880`0703b000    fffff880`07043000    0x00008000    0x49cc0d03    3/26/2009 19:17:23                        
spldr.sys        fffff880`01610000    fffff880`01618000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
GEARAspiWDM.sys        fffff880`043d7000    fffff880`043e4000    0x0000d000    0x4a1151c0    5/18/2009 08:17:04

mintroll · 10-23-2010

Thanks for the assessment zigzag3143.

Will try the MagicDisc in replacement of the Daemon Tools.

How can I update those drivers? I only know how to update common drivers such as vid card, ethernet, etc. but for those files you mentioned, I haven't tried updating.

zigzag3143 · 10-23-2010

Quote: Originally Posted by mintroll

Thanks for the assessment zigzag3143.

Will try the MagicDisc in replacement of the Daemon Tools.

How can I update those drivers? I only know how to update common drivers such as vid card, ethernet, etc. but for those files you mentioned, I haven't tried updating.

take them one at a time a google name driver.

Ie first one is vcomm.sys so google vcomm.sys driver and you get vcomm.sys - At your option

do the next

mintroll · 10-23-2010

I've tried googling these drivers and ended up to sites only describing "what" these drivers do, some sites tell me to use softwares such as DriverAgent, DriverScanner, etc, which I can't afford on purchasing license keys.

dohai · 10-30-2010

Hi all
I also meet the same problem, my laptop was dump many times during several days, it dumped whenever I play game, or not doing. Please give me some advice. Thanks and Best regards

zigzag3143 · 10-30-2010

Quote: Originally Posted by mintroll

I've tried googling these drivers and ended up to sites only describing "what" these drivers do, some sites tell me to use softwares such as DriverAgent, DriverScanner, etc, which I can't afford on purchasing license keys.

Seems pretty straight forward for example take vcomm.sys

VCOMM.SYS is a Bluetooth Serial Port Driver.
Manufacturer: IVT Corporation
IVT Corporation Homepage -- Empowers the Bluetooth wireless technology

Go to their website and download it.

Ken

mintroll · 11-13-2010

Sorry for the very very late response.

I've removed the "The BlueSoleil" application, which should have removed all bluetooth related entries in the dump, Attached is an updated dump file as I am still encountering bsods with same stop code

Windows 7 - Stop code 0x0000003b

Stop code 0x0000003b problems?