I would like to suggest that you check if the following two
services are disabled in the Windows server.
Microsoft Software Shadow Copy Provider
COM+ System Application
If they are disabled, please try to enable and start the service. Then try to backup again.
Please also check if the COM+ Class Registration Database is located in %systemroot%\registration directory. You can also check the Distributed COM Programs on this server comparing other server without problem. You can use Q323287. You can also check the Distributed COM
Programs on this server comparing other server without problem. You can use
Q323287.
Dierctory content of %systemroot%\registration is:
23.05.2006 21:35 <DIR> CRMLog
24.05.2006 16:42 23.248 R00000000000e.clb
24.05.2006 16:42 23.576 R00000000000f.clb
22.11.2006 10:14 1.048.576 {02D4B3F1-FD88-11D1....crmlog
HOW TO: Set Permissions for Distributed COM Programs in Windows :
HOW TO: Set Permissions for Distributed COM Programs in Windows 2000
1. restore folder %systemroot%\Repair\Backup\BootableSystemState\ComRegistrationDatabase from a Shadowcopy.
The folder was empty, but I could restore a file called ComRegDb.bak which has the server installation date.
2. create a folder %systemroot%\Repair\Backup\BootableSystemState\Registry
3. create empty file %systemroot%\Repair\Backup\BootableSystemState\Registry\test.txt