BSOD maybe due to new components?

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GrolUk

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Hi, i recently had a new graphics card, processor and power supply fitted to my pc. The pc itself was only 2 months old. After 2 days of using it, i got a BSOD whilst gaming. It happened again about 2 hours later. I believe all my drivers are up to date, i tried to run windows memory diagnostic tool but it just kept freezing my pc. Im not very clued up with all this and need help big time.

Windows 7 Home Premium 64bit OEM
Processor is AMD Athlon II x4 630
Graphics card is Novatech ATI Radeon HD
Now the power supply i originally bought was a Corsair 430w, but it was faulty. The shop i had all this work done at ordered in a 480w supply which is in there now, but i believe to be a much cheaper one. Note they did all the work, did not do it myself.

Any help would be much appreciated

Matt
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570

My Computer My Computer

At a glance

Windows 10 Pro x64, Arch LinuxIntel Core 2 Quad Q8200 OC'd 3.08GHz8GB DDR2 900MhzMSI GT730 2GB GDDR5 (Kepler)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
Ok i see this may take a while and so il run it overnight as suggested.
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Ok i ran that, was on for a few hours didnt find any errors :(
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
How many passes? It needs to run for at least 7 passes. Run it from a cold boot after your computer has been off for a while.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel(R) Pentium(R) 4 CPU 3.00GHz2.50 GB RAMNVIDIA GeForce 7600 GS
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Yeh it ran for more than 7 and found nothing. Now i have taken the side off, all cables that are plugged in are in fine. Im not very clued up with whats what when i open the damn thing up but iv checked a few sites and everything seems in order. I have just installed a package for graphics drivers. Il try run a game at full settings again to see if the probelm persists. Iv turned off auto reboot after bluescreen too so il catch the error code this time :)
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Right, this time instead of blue screening me my pc just rebooted itself out of nowhere. Any ideas?
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Anyone? :(

EDIT: I can upload another dump file and health report if needed
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
I have just run the bluescreen viewer, and two things are shoing in red. The first is ATIKMDAG.SYS, which i see is something to with ATI drivers. However i recently isntalled the newest version possible. The second showing in red is something called NTOSKRNL.EXE, i have no idea what this is.

So can anyone lend a hand please :)

PS: The time string dates dont match though, unless thats just me being a total nub
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Use DriverSweeper to completely uninstall your video drivers ... then reinstall the latest version available ... if this doesn't resolve your problem, then run driver verifier ...


- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

upload any new .dmp files that driver verifier creates... ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Thanks mate, iv uninstalled the drivers and reinstalled. Have to wait until tomorrow to see if it has worked.
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Ok im still having trouble. My system has crashed twice since, once it restarted without bluescreen, and the second time with. Any ideas? Or should i run the driver verifier first?
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Upload the dumps. Anytime you have a dump file, go ahead and upload the dumps.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel(R) Pentium(R) 4 CPU 3.00GHz2.50 GB RAMNVIDIA GeForce 7600 GS
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Ok i tried to run the driver verifier but when restarted my pc, my monitor went into standby as if the pc wasnt even on, and that was that. I kept trying to get it to run but it wouldn't, and only this morning was i able to boot up. Here's a new dump file.

Any ideas?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
I suggest that you uninstall Comodo. I do not know if Comodo is the cause. I do know that Comodo has caused BSOD's on some Win 7 systems, as have most third party firewalls and antivirus programs. Make sure Windows Firewall is turned on. If your Comodo is a security suite and includes an antivirus, download and install Microsoft Security Essentials.

Test your RAM and your CPU with Prime95 following the instructions in this tutorial: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html. [FONT=&quot]Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post your results.
[/FONT]
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel(R) Pentium(R) 4 CPU 3.00GHz2.50 GB RAMNVIDIA GeForce 7600 GS
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Ok i uninstalled and as i restarted, my computer crashed twice. The first non blue screen created a dump file, the second with blue screen came up:
STOP 0x0000001E

I will upload a dump file for it to be checked, see if the problem can be found
I will also run the tests you suggested and upload the results. And is Microsoft Security Essentials/Windows Firewall as good as other 3rd party anti virus software?
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Ok my computer actually crashed trying to do that test. I will try again shortly. Interestingly, i have started using speedfan and it is showing most of the temperatures too high. I have looked at how to configure etc but im not confident i can identify what temp is for what. However, most are showing as red arrow or a fire next to it. I know some are not necessarily anything to worry about but is show temps 1 - 3 and core temp, and rarely do any of them show at green temp.
 

My Computer My Computer

At a glance

Windows 7 Home Premimum 64 bitAMD Athlon II x4 630 2.8ghz4gb RamNovatech ATI Radeon HD5750
Computer Manufacturer/Model Number
Dell Inspiron 570
OS
Windows 7 Home Premimum 64 bit
CPU
AMD Athlon II x4 630 2.8ghz
Motherboard
AMD 785G AM3
Memory
4gb Ram
Graphics Card(s)
Novatech ATI Radeon HD5750
Monitor(s) Displays
LG W2246S 22"
Hard Drives
320gb Sata
PSU
480w
Case
Dell Inspiron 570
Post a screen shot of your temps. The flame symbol in Speedfan is a warning. You can set the temp at which the warning appears. If you have not set the warning temps, they are set at Speedfan's default (conservative) settings. It is the actual temperature values that you need to look at. Overheating can most definitely cause BSOD's. To help you identify what temp is for what, go into your BIOS at boot up and look for your temps in BIOS. Write them down as well as what they go to. You can then boot and match this with Speedfan. Here is a screen shot of my temps:
View attachment 120478
The ambient (room) temp is 20 C and my system is not working hard.
Fan 1 - GPU
Fan 2 - motherboard
Fan 3 - CPU
Under heavy use, on a warm day, my CPU will run 58 - 63 C. You can go to to the websites of your CPU, GPU, and motherboard manufactures and get the recommended maximum operating temps. I recommend doing so.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 bitIntel(R) Pentium(R) 4 CPU 3.00GHz2.50 GB RAMNVIDIA GeForce 7600 GS
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
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