Windows 7 - Driver BSOD

ClintonK · 12-02-2010

New system. Just BSod and at the top it said something about a driver. I could not read fast enough.

Win 7 x64

Please Help

CK

yowanvista · 12-03-2010

These crashes were caused by RTKVHD64.SYS, related to Realtek High Definition Audio Function Driver

Upadate the driver Realtek

Code:

BugCheck D5, {fffff98001f42d60, 0, fffff88005eefef6, 0}

Unable to load image \SystemRoot\system32\drivers\RTKVHD64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys

Could not read faulting driver name
Probably caused by : RTKVHD64.sys ( RTKVHD64+d9ef6 )

ClintonK · 12-03-2010

Thank you, I am updating the driver from the realtek site. They say on the site that they are supplying a generalized driver. Is there any way to get the specific driver for my audio chip? the one which caused the bsod is from the Mobo manufacturer.

Will post back with results

ClintonK · 12-03-2010

I installed newest drivers from realtek site. It still bsod.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF98002B3AD60
BCP2: 0000000000000000
BCP3: FFFFF880063D3E7A
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

here's the info, minidump attached

Thanks,

CK

ClintonK · 12-03-2010

just had another. It said rtkhd64... which indicates it is still the realtek x64 hd audio driver. WTF!

Anyone with any ideas? please help

ClintonK · 12-07-2010

Even though no one has responded to my last post I will update.

I have fixed the system, just deleted the driver for rtk and am using the default windows sound driver.

Driver verifier enabled and Gaming and no BSOD. Close the thread as solved.

Thanks

Windows 7 - Driver BSOD

Driver BSOD problems?