 |  |
| |
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.
Windows 7 - 1st RMA completed - still random BSOD
| |
| 12-17-2010 | #1 |
| | 1st RMA completed - still random BSOD Hello, This is a follow-up to my original thread here - Intermittent BSOD (MiniDump) Please Help I completed 1 RMA with HP and the teleplan service center guys sent me the machine back with the note - no issues found, reloaded OS. This time they loaded the OS with SATA controller as IDE as opposed to the default RAID setting that had come when I had purchased the system. I let it run overnight hoping for the best but see the BSOD error in morning - I would really appreciate if somebody can pin point the issue so in the next RMA I can advise HP Teleplan guys about it - they seem to not spend great deal of time researching the issue but try to do a quick fix that obviously didn't work. Appreciate all your help ! PS - my System specs - System Manufacturer/Model Number HP Pavilion Elite HPE-210F OS Windows 7 Home Premium 64 Bit CPU AMD Phenom(tm) II X4 945 Processor, 3000 Mhz, 4 Core Motherboard H-RS880-uATX (Aloe) Memory 8 GB PC3-10600 MB/sec (message as PC3-8500) Graphics Card ATI Radeon HD 5450 Sound Card Integrated Realtec ALC888S Audio Monitor(s) Displays Acer® H243H Screen Resolution 1920 x 1080 Keyboard HP USB Mouse Microsoft Compact Optical Mouse Model: 1016 PSU Bestec 300W Case Mid-size ATX Hard Drives Western Digital Caviar Green WD10EADS-65M28X Internet Speed ATT DSL 6 MBPS |
My System Specs |
| 12-17-2010 | #2 |
| | Your dumps indicate conflicts and memory corruption. Uninstall Symantec using this removal tool: Tool. Many third party security programs create conflicts with Win 7 and Norton is no exception. Norton was involved in one of the crashes. Download and install Microsoft Security Essentials. It will not cause conflicts. Make sure Windows firewall is turned on. Uninstall or upgrade CyberLink. Its driver, 000.fcl, Fri Sep 26 09:11:22 2008, is out of date. Outdated drivers can and do cause conflicts and BSOD's. I find another slightly out of date driver loaded on your system. Update this driver from the link provided. Quote: usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). http://support.amd.com/us/Pages/AMDSupportHub.aspx. Update this driver. Code: Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50
Debug session time: Thu Dec 16 09:41:31.624 2010 (GMT-5)
System Uptime: 0 days 8:53:11.013
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
...........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8006a1e680, fffff80003b9b510}
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiGdoDestroyGdiObjects+e9 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006a1e680, The thread currently holding on to the Pnp lock.
Arg4: fffff80003b9b510
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: fffffa8006a1e680
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff8000287d052 to fffff8000287bdda
STACK_TEXT:
fffff880`02fa83b0 fffff800`0287d052 : fffffa80`06a1e680 fffffa80`06a1e680 00000000`00000000 00000000`00000000 : nt!KiSwapContext+0x7a
fffff880`02fa84f0 fffff800`0287f1af : fffff800`02b7b7e0 00000000`00000000 fffff8a0`00000000 fffff8a0`12b1b8a0 : nt!KiCommitThreadWait+0x1d2
fffff880`02fa8580 fffff800`02984835 : fffffa80`08340100 fffff800`00000000 fffffa80`08f26b00 fffffa80`07505a00 : nt!KeWaitForSingleObject+0x19f
fffff880`02fa8620 fffff880`04d47279 : 00000000`00000000 fffffa80`090dcc20 fffffa80`08340190 fffffa80`090dcc20 : nt!IoReleaseRemoveLockAndWaitEx+0x45
fffff880`02fa8660 fffff880`04d3aecb : fffffa80`08340040 fffffa80`08340190 fffffa80`08340040 fffffa80`08340040 : dxgkrnl!DpiGdoDestroyGdiObjects+0xe9
fffff880`02fa86e0 fffff880`04d3f300 : fffffa80`08340190 fffffa80`08356020 fffffa80`08340040 fffffa80`0905b010 : dxgkrnl!DpiFdoDestroyRelatedObjects+0x2b
fffff880`02fa8720 fffff880`04d3cdf2 : fffffa80`08340040 fffffa80`08340190 fffffa80`0905b010 00000000`00000000 : dxgkrnl!DpiFdoStopAdapter+0x110
fffff880`02fa87b0 fffff880`04d3c5d8 : fffff8a0`12b02490 fffffa80`0905b010 fffffa80`0905b010 fffffa80`08340040 : dxgkrnl!DpiFdoHandleStopDevice+0x4e
fffff880`02fa87e0 fffff880`04d3b32d : 00000000`00000002 fffffa80`0905b010 fffffa80`08340190 fffff8a0`12ba0670 : dxgkrnl!DpiFdoHandleRemoveDevice+0x50
fffff880`02fa8830 fffff880`04d38a30 : 00000000`00000000 fffffa80`08340040 00000000`00000000 fffffa80`0905b010 : dxgkrnl!DpiFdoDispatchPnp+0x51
fffff880`02fa8870 fffff800`02ae1419 : fffff8a0`12ba0670 fffffa80`08340040 00000000`c00000bb fffff880`02fa8978 : dxgkrnl!DpiDispatchPnp+0xc8
fffff880`02fa88c0 fffff800`02c5f391 : fffffa80`07505a20 00000000`00000000 fffffa80`075008d0 00000000`00000801 : nt!IopSynchronousCall+0xc5
fffff880`02fa8930 fffff800`02975b93 : fffff8a0`12b02490 fffff8a0`12b02490 00000000`00000015 00000000`00000000 : nt!IopRemoveDevice+0x101
fffff880`02fa89f0 fffff800`02c5eee4 : fffffa80`075008d0 00000000`00000000 00000000`00000002 fffffa80`07505a20 : nt!PnpRemoveLockedDeviceNode+0x1a3
fffff880`02fa8a40 fffff800`02c5eff0 : 00000000`00000000 fffff8a0`12f89501 fffff8a0`05441d70 ffffc04f`7aa599b2 : nt!PnpDeleteLockedDeviceNode+0x44
fffff880`02fa8a70 fffff800`02cef4d4 : 00000000`00000002 00000000`00000000 fffffa80`075008d0 fffff8a0`00000000 : nt!PnpDeleteLockedDeviceNodes+0xa0
fffff880`02fa8ae0 fffff800`02cefb2c : fffff880`00000000 fffffa80`07a04300 fffffa80`06a1e600 fffffa80`00000000 : nt!PnpProcessQueryRemoveAndEject+0xc34
fffff880`02fa8c20 fffff800`02bdac48 : 00000000`00000000 fffffa80`07a04310 fffff8a0`10aa65e0 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff880`02fa8c50 fffff800`02883161 : fffff800`02ae0fc0 fffff8a0`12f89500 fffff800`02a195f8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x5abab
fffff880`02fa8cb0 fffff800`02b19166 : 00000538`00000000 fffffa80`06a1e680 00000000`00000080 fffffa80`06a0bb30 : nt!ExpWorkerThread+0x111
fffff880`02fa8d40 fffff800`02854486 : fffff880`02d64180 fffffa80`06a1e680 fffff880`02d6efc0 00000538`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02fa8d80 00000000`00000000 : fffff880`02fa9000 fffff880`02fa3000 fffff880`02fa7550 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: .thread 0xfffffa8006a1e680 ; kb
FOLLOWUP_IP:
dxgkrnl!DpiGdoDestroyGdiObjects+e9
fffff880`04d47279 8b9698000000 mov edx,dword ptr [rsi+98h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: dxgkrnl!DpiGdoDestroyGdiObjects+e9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc590
FAILURE_BUCKET_ID: X64_0x9F_dxgkrnl!DpiGdoDestroyGdiObjects+e9
BUCKET_ID: X64_0x9F_dxgkrnl!DpiGdoDestroyGdiObjects+e9
Followup: MachineOwner
---------
Debug session time: Fri Dec 17 04:18:23.178 2010 (GMT-5)
System Uptime: 0 days 4:38:52.582
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88004930817, fffff8800b16f900, 0}
Probably caused by : atikmdag.sys ( atikmdag+90817 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004930817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800b16f900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
atikmdag+90817
fffff880`04930817 8b4820 mov ecx,dword ptr [rax+20h]
CONTEXT: fffff8800b16f900 -- (.cxr 0xfffff8800b16f900)
rax=0000000000000000 rbx=fffffa8008dd1330 rcx=fffffa8009893890
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8009b96340
rip=fffff88004930817 rsp=fffff8800b1702d0 rbp=fffffa8009893890
r8=0000000000000015 r9=fffff88004cf2970 r10=fffffa8006a39a00
r11=fffff8800b170420 r12=0000000000000000 r13=fffffa8009f39d00
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`04930817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004930817
STACK_TEXT:
fffff880`0b1702d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817
FOLLOWUP_IP:
atikmdag+90817
fffff880`04930817 8b4820 mov ecx,dword ptr [rax+20h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atikmdag+90817
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME: atikmdag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94
STACK_COMMAND: .cxr 0xfffff8800b16f900 ; kb
FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817
BUCKET_ID: X64_0x3B_atikmdag+90817
Followup: MachineOwner
---------
1: kd> lmtsmn
start end module name
fffff880`07c00000 fffff880`07c2b000 000 000.fcl Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff880`04178000 fffff880`041b6000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00e4e000 fffff880`00ea5000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d26000 fffff880`02db0000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0488a000 fffff880`048a0000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`052ae000 fffff880`052c2000 amdiox64 amdiox64.sys Thu Feb 18 10:17:53 2010 (4B7D5A21)
fffff880`04117000 fffff880`0412c000 amdppm amdppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00fe2000 fffff880`00fed000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0a1e7000 fffff880`0a1f2000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00faf000 fffff880`00fb8000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fb8000 fffff880`00fe2000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04250000 fffff880`043d6000 athrx athrx.sys Tue Nov 23 19:11:58 2010 (4CEC584E)
fffff880`05343000 fffff880`05365000 AtiHdmi AtiHdmi.sys Wed Nov 18 18:25:33 2009 (4B04826D)
fffff880`048a0000 fffff880`050b1000 atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`0412c000 fffff880`04178000 atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff880`019f7000 fffff880`019ff000 AtiPcie AtiPcie.sys Tue May 05 11:00:22 2009 (4A005486)
fffff960`008f0000 fffff960`00951000 ATMFD ATMFD.DLL Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`01833000 fffff880`0183a000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0b2b8000 fffff880`0b3a5000 BHDrvx64 BHDrvx64.sys Mon Nov 15 18:11:35 2010 (4CE1BE27)
fffff880`03fe9000 fffff880`03ffa000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06ed8000 fffff880`06ef6000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`03f4d000 fffff880`03fe9000 ccHPx64 ccHPx64.sys Fri Aug 21 19:01:40 2009 (4A8F2754)
fffff960`00680000 fffff960`006a7000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`01800000 fffff880`0182a000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`019c7000 fffff880`019f7000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cf2000 fffff880`00d50000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01368000 fffff880`013db000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0487a000 fffff880`0488a000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06ac0000 fffff880`06ace000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03f2f000 fffff880`03f4d000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03f20000 fffff880`03f2f000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`019b1000 fffff880`019c7000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`053a2000 fffff880`053c4000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06ada000 fffff880`06ae3000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06ace000 fffff880`06ada000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06ae3000 fffff880`06af6000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06b1e000 fffff880`06b2a000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`050b1000 fffff880`051a5000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`051a5000 fffff880`051eb000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`03eaa000 fffff880`03f20000 eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`0b3a5000 fffff880`0b3c5000 ENG64 ENG64.SYS Mon Dec 13 20:47:30 2010 (4D06CCB2)
fffff880`0818f000 fffff880`081b4000 EraserUtilDrvI10 EraserUtilDrvI10.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`0a000000 fffff880`0a1ba000 EX64 EX64.SYS Mon Dec 13 20:55:48 2010 (4D06CEA4)
fffff880`08086000 fffff880`080bc000 fastfat fastfat.SYS Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`0100c000 fffff880`01020000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00e00000 fffff880`00e4c000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013ec000 fffff880`013f6000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01977000 fffff880`019b1000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01200000 fffff880`0124a000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02fe1000 fffff800`0302a000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04800000 fffff880`04824000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`06a90000 fffff880`06aa9000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06aa9000 fffff880`06ab1080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06a82000 fffff880`06a90000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06e10000 fffff880`06ed8000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`0196e000 fffff880`01977000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03e29000 fffff880`03ea4000 IDSvia64 IDSvia64.sys Fri Nov 05 17:13:11 2010 (4CD47367)
fffff880`015c4000 fffff880`015ea000 Ironx64 Ironx64.SYS Wed Aug 26 20:41:31 2009 (4A95D63B)
fffff880`03e1a000 fffff880`03e29000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06ab2000 fffff880`06ac0000 kbdhid kbdhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bc2000 fffff800`00bcc000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0526b000 fffff880`052ae000 ks ks.sys Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`0134e000 fffff880`01368000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`053c4000 fffff880`053c9200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06b7c000 fffff880`06b91000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06b38000 fffff880`06b5b000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cd1000 fffff880`00cde000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`06b2a000 fffff880`06b38000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`00fed000 fffff880`00ffc000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06af6000 fffff880`06b03000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00f95000 fffff880`00faf000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06ef6000 fffff880`06f0e000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06f0e000 fffff880`06f3b000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`06f3b000 fffff880`06f89000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`06f89000 fffff880`06fac000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01898000 fffff880`018a3000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00eae000 fffff880`00eb8000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012f0000 fffff880`0134e000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`014ba000 fffff880`014c5000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`0195c000 fffff880`0196e000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014c5000 fffff880`015b7000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`051eb000 fffff880`051f7000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06be4000 fffff880`06bf7000 ndisuio ndisuio.sys Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04000000 fffff880`0402f000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0532e000 fffff880`05343000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c3c000 fffff880`02c4b000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02db0000 fffff880`02df5000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0148b000 fffff880`0149c000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01000000 fffff880`0100c000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a05000 fffff800`02fe1000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0105a000 fffff880`011fd000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`0182a000 fffff880`01833000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`06b91000 fffff880`06be4000 nwifi nwifi.sys Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02c00000 fffff880`02c26000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00ef8000 fffff880`00f0d000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00eb8000 fffff880`00eeb000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00f7e000 fffff880`00f85000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00f85000 fffff880`00f95000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013db000 fffff880`013ec000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07cf1000 fffff880`07d97000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05365000 fffff880`053a2000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cde000 fffff880`00cf2000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`041b6000 fffff880`041da000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0402f000 fffff880`0404a000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`041da000 fffff880`041fb000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`03e00000 fffff880`03e1a000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01296000 fffff880`012e7000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0187d000 fffff880`01886000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01886000 fffff880`0188f000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0188f000 fffff880`01898000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01922000 fffff880`0195c000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`053ca000 fffff880`053e2000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04200000 fffff880`0423f000 Rt64win7 Rt64win7.sys Thu Aug 20 12:05:06 2009 (4A8D7432)
fffff880`06806000 fffff880`06a62d00 RTKVHD64 RTKVHD64.sys Tue Sep 07 07:17:23 2010 (4C861F43)
fffff880`07d97000 fffff880`07da2000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`0191a000 fffff880`01922000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0b200000 fffff880`0b271000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`08000000 fffff880`08086000 SRTSP64 SRTSP64.SYS Fri Aug 21 02:54:07 2009 (4A8E448F)
fffff880`015ea000 fffff880`015fe000 SRTSPX64 SRTSPX64.SYS Fri Aug 21 02:54:18 2009 (4A8E449A)
fffff880`080c8000 fffff880`0815e000 srv srv.sys Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07c2b000 fffff880`07c92000 srv2 srv2.sys Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`07da2000 fffff880`07dcf000 srvnet srvnet.sys Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0424a000 fffff880`0424b480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`018ac000 fffff880`0191a000 SYMDS64 SYMDS64.SYS Mon Aug 17 19:35:30 2009 (4A89E942)
fffff880`01020000 fffff880`0105a000 SYMEFA64 SYMEFA64.SYS Thu Aug 27 22:27:03 2009 (4A974077)
fffff880`02cf0000 fffff880`02d26000 SYMEVENT64x86 SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 (4A849385)
fffff880`02c7a000 fffff880`02cf0000 SYMTDIV SYMTDIV.SYS Sat Aug 15 01:17:37 2009 (4A8644F1)
fffff880`01600000 fffff880`017fd000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07dcf000 fffff880`07de1000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`015b7000 fffff880`015c4000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0149c000 fffff880`014ba000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c66000 fffff880`02c7a000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005e0000 fffff960`005ea000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`040f1000 fffff880`04117000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`052c2000 fffff880`052d4000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06a63000 fffff880`06a80000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06a80000 fffff880`06a81f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`043ef000 fffff880`04400000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`043e3000 fffff880`043ef000 usbfilter usbfilter.sys Fri Apr 03 07:39:51 2009 (49D5F587)
fffff880`052d4000 fffff880`0532e000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0423f000 fffff880`0424a000 usbohci usbohci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04824000 fffff880`0487a000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`06b03000 fffff880`06b1e000 USBSTOR USBSTOR.SYS Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00eeb000 fffff880`00ef8000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0183a000 fffff880`01848000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01848000 fffff880`0186d000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00f0d000 fffff880`00f22000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f22000 fffff880`00f7e000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0124a000 fffff880`01296000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`043d6000 fffff880`043e3000 vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`02c26000 fffff880`02c3c000 vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`02c4b000 fffff880`02c66000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`0186d000 fffff880`0187d000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00d50000 fffff880`00df4000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00cc0000 fffff880`00ccf000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02df5000 fffff880`02dfe000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00000000 fffff960`00310000 win32k win32k.sys Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`00ea5000 fffff880`00eae000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06b5b000 fffff880`06b7c000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`0815e000 fffff880`0818f000 WUDFRd WUDFRd.sys Mon Jul 13 20:06:06 2009 (4A5BCBEE)
Unloaded modules:
fffff880`0a000000 fffff880`0a020000 ENG64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a02d000 fffff880`0a1e7000 EX64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0404f000 fffff880`040f1000 BHDrvx64.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`03e33000 fffff880`03eaa000 IDSVia64.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0818f000 fffff880`08200000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a1f2000 fffff880`0a1fb000 cpuz134_x64.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a020000 fffff880`0a029000 cpuz134_x64.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0818f000 fffff880`08200000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000 Last edited by CarlTR6; 12-17-2010 at 11:36 AM.. |
| My System Specs |
| 12-17-2010 | #3 |
| | 
Quote: Originally Posted by CarlTR6  Your dumps indicate conflicts and memory corruption. Uninstall Symantec using this removal tool: Tool. Many third party security programs create conflicts with Win 7 and Norton is no exception. Norton was involved in one of the crashes. Download and install Microsoft Security Essentials. It will not cause conflicts. Uninstall or upgrade CyberLink. Its driver, 000.fcl, Fri Sep 26 09:11:22 2008, is out of date. Outdated drivers can and do cause conflicts and BSOD's. I will be back with more and edit this post. Refresh this page in about 15 minutes. I also wanted to highlight something that I am not sure relates to this issue or not. When I had received this system for the 1st time its default setting in BIOS for SATA Controller was RAID. Although I saw the blue screen errors before evening knowing what this setting was for, later during debugging I tried changing this setting to IDE and was consistently seeing the BSOD. I read about this later and realized that during Windows installation it needs to be specified which controller should be used so if Windows was installed with RAID I cannot change it to IDE. I also read about some registry hacks to overcome this but did not attempt them. When I completed the RMA the teleplan service center guy asked me weather I want RAID or IDE and I advised IDE so this time he installed the OS with SATA controller set as IDE - this is my current BIOS setting. He advised there are no other issues with hardware and sent it back. Out of curiosity I again tried booting Windows after changing it to RAID and as expected - BSOD. My questions is - is it possible that changing the SATA Controller setting even once in BIOS causes some damage in Windows installation that leads to this intermittent BSODs later ? I feel that shouldn't be the case since BIOS is just directing the OS what driver to look for. So if I later switch back to correct SATA controller settings (in this case IDE) it should function normally and this shouldn't be the cause of the BSODs. I would appreciate if you can advise if my understanding is correct or not. Otherwise I think HP should put it in the manual that "NEVER CHANGE THE SATA CONTROLLER SETTING IN BIOS - DO IT ONCE AND YOU ARE DOOMED" Thanks again for all your help ! |
| My System Specs |
| . |
| |
| 12-17-2010 | #4 |
| | Quote: usbfilter.sys Fri Apr 03 07:39:51 2009 - AMD USB Filter Driver (likely part of the chipset drivers). AMD.com | Support & Downloads. Update this driver. Thanks CarlTR6 - I will complete the driver updates and let you know. I am glad this time its not the "WHEA_UNCORRECTABLE_ERROR (124)" error. Also wanted to advise you that this BSOD error occured yesterday night when I had left it to copy 330GB of my data from a WD External Hard drive connect via USB to the front panel USB port of this PC - the copy completed successfully but the time of the BSOD is very close to the time copy may have ended (estimated time remaining when I started copy at 11:00 pm CT was 4 hours and BSOD time is 03:20 am CT). Just trying to provide as much relevant info that could help. |
| My System Specs |
| 12-17-2010 | #5 |
| | You are certainly welcome for the help. Resetting RAID vs IDE in BIOS should not affect your Windows installation. It may cause crashes; but it should not damage your system. Yes, the current BSOD's are much better than a 124 error code. Quote: Thanks CarlTR6 - I will complete the driver updates and let you know. I am glad this time its not the "WHEA_UNCORRECTABLE_ERROR (124)" error. Also wanted to advise you that this BSOD error occured yesterday night when I had left it to copy 330GB of my data from a WD External Hard drive connect via USB to the front panel USB port of this PC - the copy completed successfully but the time of the BSOD is very close to the time copy may have ended (estimated time remaining when I started copy at 11:00 pm CT was 4 hours and BSOD time is 03:20 am CT). Just trying to provide as much relevant info that could help. |
| My System Specs |
| 12-17-2010 | #6 |
| | Quote: This might be caused by the usbfilter.sys filter driver. We will see when you complete your updates. I realized after looking at AMD site that yesterday I had installed the "AMD Catalyst 10.12 Preview for Windows 7– Featuring the new Catalyst Control Center" from here - ATI Radeon Release Notes - http://support.amd.com/us/kbarticles...easeNotes.aspx Do you think this would have caused any issues since the BSOD had not happened before this although I had not connected USB device that longer either. Also, on the AMD page you advised I cannot see my motherboard chipset (785G) listed - these are all that are listed - AMD_480X AMD_570 AMD_580X AMD_690 AMD_770 AMD_790FX AMD_780G AMD_780V AMD_740G AMD_790GX Radeon_Xpress_1150 Radeon_Xpress_1200 Radeon_Xpress_1250 Radeon_Xpress_1100 Radeon_Xpress_200" Radeon_Xpress_200M Radeon_9000_IGP Radeon_9100_IGP Radeon_320M_IGP Radeon_330_IGP Radeon_340M_IGP AMD_750 AMD_8000 Any idea whats the best place to get the USB Filter Driver from ? |
| My System Specs |
| 12-17-2010 | #7 |
| | |
| My System Specs |
| 12-17-2010 | #8 |
| | Completed this - Packages for install AMD USB Filter Driver Final Status:SuccessVersion of Item:1.0.17.0115Size:1 Mbytes And started a 330 GB copy operation to my WD Elements External Drive connected via same USB port - will let you know how it goes. |
| My System Specs |
| 12-17-2010 | #9 |
| | Very good; well done. I hope you news is good. Last edited by CarlTR6; 12-17-2010 at 11:11 PM.. |
| My System Specs |
 |
1st RMA completed - still random BSOD problems?
| Thread Tools | |
| Similar Threads for: 1st RMA completed - still random BSOD | ||||
| Thread | Forum | |||
| WEI test cannot be completed | Performance & Maintenance | |||
| how to burn a completed project | Music, Pictures & Video | |||
| Installation completed with success!!!! | Installation & Setup | |||
| Huuuuge Task Completed! | Chillout Room | |||
| X-64 install via USB -- 15 Mins completed | Installation & Setup | |||
All times are GMT -5. The time now is 05:10 PM.
