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Windows 7 - Problem When Windows Wake Up from Sleep


 
12-20-2010   #1


Windows 7 Ultimate x64
 
 

Problem When Windows Wake Up from Sleep

Hi!

Recently i brought an HP dv6-3180sp Laptop and format the hard drive and install my version of Windows (Windows 7 Ultimate x64).

But i have a problem with the Sleep mode in my computer.

When i put it to Sleep when open the lid the Biometric device to login does not work and if i insert the password i receive a empty screen.

If I want to work again i need to force a shut down. And power on again.

I don't know how to resolve this trouble.

Someone can help me?

Regards,

cs.oyen

My System SpecsSystem Spec
12-21-2010   #2


Windows 7 Ultimate x64
 
 


Someone?
My System SpecsSystem Spec
12-21-2010   #3


Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 


Make sure you have the latest audio, video, network and chipset drivers.
Software & Driver Downloads HP Pavilion dv6-3180sp Entertainment Notebook PC - HP Customer Care (United States - English)

Your bios should be: 2010-11-25 , Version:F.23
My System SpecsSystem Spec
.


12-21-2010   #4


Windows 7 Ultimate x64
 
 


Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.
My System SpecsSystem Spec
12-22-2010   #5


Windows 7 Ultimate x64
 
 


Quote   Quote: Originally Posted by Dellius View Post
Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.
The driver is updated and is to x64 platform...
My System SpecsSystem Spec
12-23-2010   #6


Windows 7 Ultimate x64
 
 


When it happens Windows only can work again after ~2 minutes .... waiting
My System SpecsSystem Spec
12-27-2010   #7


Windows 7 Ultimate x64
 
 


Some Help is need :S
My System SpecsSystem Spec
12-28-2010   #8


Windows 7 Ultimate x64
 
 


Hello!

After many tentatives finally i discover that the problem is caused by the Finger print software/hardware (i don't know)...

Someone can help me?
My System SpecsSystem Spec
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 Problem When Windows Wake Up from Sleep problems?



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